Helpdesk Technician One Jobs
Helpdesk Technician L1 (Msp)
By Bowman Williams
At Wheaton, IL, United States
Desktop Technician Or Helpdesk
By Optime-Tech LLC
At Ladson, SC, United States
Community Specialist | One Paseo
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At Del Mar, CA, United States
Remote Helpdesk Technician Jobs
By Interactive Resources - iR
At Nashville, TN, United States
Concept One Business Analyst
By Sikich LLP
At ,
Patient Sitter - One To One Nursing - F/T With Benefits Evening
By Hackensack Meridian Health
At , Edison, 08820
Helpdesk Technician Jobs
By LeadingIT
At Chicago, IL, United States
One-On-One And Group Leadership Coach Positions
By Alameda County Office of Education
At Hayward, CA, United States
Housing Inspection-Helpdesk Technician Jobs
By ISN Corporation
At ,
Esd Assistant (7Am To 5:30Pm One Weekend And One Weekday)
By Boston Children's Hospital
At , Boston, 02115
Patient Sitter - One To One Nursing - Per Diem Evening
By Hackensack Meridian Health
At , Edison, 08820, Nj
One Health Research Associate
By Partners In Health
At , Remote
Pc Helpdesk Technician Jobs
By Krones AG
At , , Wi
One To One Support - 23/24 School Year
By New Story Schools
At Philadelphia, PA, United States
Wind Turbine Technician - Tech One Program
By ecocareers
At Mojave, CA, United States
One On One Home Health Aide (Hha) Weekend
By Ingleside at Home
At Washington, DC, United States
Ctsu Rpm Specialist One - Remote
By Maxis Clinical Sciences
At Ridgefield, CT, United States
Helpdesk Technician Jobs
By Rutgers University
At Piscataway, NJ, United States
Teacher Aide \ One-On-One Sy 23-24 Starting At $21.00
By Delta-T Group
At Homer Glen, IL, United States
Helpdesk Technician Jobs
By LeadingIT
At Woodstock, IL, United States
Are you looking for a challenging and rewarding role as a Helpdesk Technician? Join our team and help us provide top-notch technical support to our customers!
Overview Helpdesk Technician One is responsible for providing technical support to customers and resolving technical issues. They provide assistance to customers via phone, email, or chat, and troubleshoot hardware and software problems. Detailed Job Description Helpdesk Technician One is responsible for providing technical support to customers and resolving technical issues. They provide assistance to customers via phone, email, or chat, and troubleshoot hardware and software problems. They must be able to diagnose and resolve technical issues quickly and accurately. They must also be able to provide clear and concise instructions to customers on how to resolve their issues. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot hardware and software problems
• Ability to provide clear and concise instructions
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Previous experience in a customer service or technical support role
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a customer service or technical support role
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software problems
• Provide clear and concise instructions to customers on how to resolve their issues
• Document customer inquiries and resolutions in a database
• Monitor customer satisfaction and provide feedback to management
• Maintain up-to-date knowledge of hardware and software products
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