Legal Operations Analyst Jobs

Legal Operations Analyst

Job Summary:

The primary purpose of this role is to support the Legal eBilling system and the outside counsel management program. This role will oversee the eBilling process, onboarding of new outside counsel firms, monitor compliance with outside counsel guidelines, analyze outside counsel rate increase requests, prepare monthly accruals and prepare wire transfers. This individual has frequent access to confidential information.

Key Responsibilities:

• Act as the contact person for external vendors and uses independent judgment to respond to requests for information or to refer more complex requests to appropriate staff members; follows up to ensure issues have been resolved
• Prepare check requests, enters invoices into the matter management system and handle incoming checks for deposit
• Manage the onboarding process for law firms into our eBilling and vendor management systems, partnering with various internal partners, including Data Security, and external partners, including eBilling provider
• Provide training to internal invoice approvers
• Manage the outside counsel scorecard and reporting
• Resolve billing issues by working across multiple teams such as Vendor Setup, Accounts Payable and Finance
• Maintain rate tables and alternative fee agreements of each outside counsel firm. Perform first line analysis of timekeeper rate requests
• Works with or provides confidential and sensitive information and exercises discretion concerning its dissemination
• Prepare international wire requests
• Proactively seek ways to improve current processes to maximize productivity, workflow, and efficiency in all aspects of the eBilling function
• Manage accruals, including running and delivering monthly eBilling accrual reports
• Create spreadsheets including formulas to organize, display, and summarize data, facilitate analysis, and identify interrelationships; prepares special reports for other departments and external customers
• Assist with data analysis and develop reports and visual summaries
• Manage the Legal Department’s eBilling process. Provide billing support to the Legal Department, Law Firms, interacting independently with attorneys and outside counsel firms. Research billing issues
• Maintain the eBilling guidelines and training materials

Required Qualifications:

• Associate Degree AND 4 years of experience working in a corporate legal department or law firm OR Bachelors Degree AND 2 years of experience working in a corporate legal department or law firm
• Thorough knowledge and proficiency with PC software programs e.g., word, excel, database management, PowerPoint, PowerBI

Preferred Qualifications:

• Experience with Passport eBilling and matter management system
• Experience managing large volumes of work

About Lowe's:

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

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EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.