Learning Project Manager Jobs

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About the Role:

Cityblock is seeking a Learning Project Manager to be responsible for project managing learning solutions. The LPM will be a part of the Cityblock Learning & Development team, partnering with business teams across the organization to provide support and project management for learning initiatives.

This person will design, plan, and execute innovative projects that drive the learning and development of colleagues at Cityblock. The LPM will properly allocate resources to produce high-performing results in a cost-effective manner, anticipating constraints and managing them as they arise. The Learning Project Manager will simultaneously lead a variety of complex projects and programs.

Daily activities involve interaction with a wide variety of individuals within Cityblock. The position should influence positive behavior in others by serving as a role model in critical areas of strategy, human interaction, teamwork and leadership. This position is expected to work effectively with all employees, i.e. management and frontline staff, to promote effective learning opportunities that support the achievement of organizational goals and to foster a work environment that demonstrates respect and understanding for diversity.

Responsibilities:

• As needed, assist with project management of talent management and culture projects
• Build, manage and leverage positive, collaborative partnerships with clinical and corporate team members
• Collect and maintain data to track and measure ROI metrics for training initiatives across the company
• Ensure compliance with regulatory policies and guidelines at the partner, state and federal levels
• Develop and maintain learning projects associated with third-party resources, including vendors and learning partners
• Provide support to Cityblock's Learning Management System, Cityblock University, including course enrollment, reporting, tracking and day-to-day support
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
• Act as a Learning expert, providing guidance, sharing best practices, and assisting in building a learning-focused culture at Cityblock
• Understanding of learning and development methodologies and practices. Awareness of learning industry, trends and emerging best practice. Knowledge of adult learning theory and understanding of how adults acquire and use competencies.
• Project manage the tasks, milestones, and timelines associated with design, development, delivery and evaluation of innovative learning solutions for clinical and corporate staff
• Project manage key learning initiatives, aligning learning and development solutions with the differing priorities of the business
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks

Requirements for the Role:

• Proven project management skills, proficient with use of project management tools and software/systems
• Excellent verbal and written communication skills
• 5+ years of work experience in a professional project management environment, leading major programs and multiple projects
• Kirkpatrick and Phillips levels of evaluation
• Strong knowledge of project management tools and technologies, PMP preferred
• Understanding of learning and development methodologies and practices. Awareness of learning industry trends, emerging best practices, and knowledge of adult learning theory
• Data analysis and reporting capability, including ability to interpret data, and design reports
• Proficient in Google Suite or Microsoft Office products, experience building and presenting learning decks for learners of varying skill levels
• Bachelor's degree in Business Administration, Human Resource Management, or related field preferred
• Familiarity with the ADDIE process
• Strong organizational and problem-solving skills, ability to prioritize & manage multiple projects
• Proven ability to build cross-functional partnerships in a fast-paced, decentralized environment

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it's needed most, block by block. Founded in 2017 on the premise that "health is local" and based in Brooklyn, we are backed by Alphabet's Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we'll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave, and any other tax-reportable benefits. The expected salary range for this position is $81,702 to $102,000. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.
Medical Clearance (for Member-Facing Roles):
You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
Covid 19 Update - Please Read:
Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.
The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.