Learning & Development Program Coordinator

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

What You'll Do

As a key member of our Learning & Development team, the Learning & Development Program Coordinator reports directly to the Director of Learning & Development and plays a pivotal role in shaping our organization's growth and staff experience. Your mission? To help lead the charge in crafting, executing, and assessing impactful staff training and professional development programs. Through passion, expertise, and attention to detail, the Learning & Development team is the driving force behind cultivating a thriving culture of learning, continuous advancement, and inclusivity across our organization. The Learning & Development Program Coordinator will help inspire positive change and foster a future-focused learning environment.

SCOPE OF WORK

• Implement and execute a calendar of 6-12 targeted professional development training opportunities for staff at all levels of the organization.
• Support the Director of Learning & Development in collaborating with departmental and divisional leaders to develop professional development opportunities needed for their teams.

ACCOUNTABILITY STATEMENTS

Under the direction of the Director of Learning & Development, the L&D Program Coordinator will:

• Partner with external consultants to provide staff professional development opportunities ensuring that consultants are well grounded in Museum culture.
• Evaluate training program effectiveness through surveys, focus groups, and participant/facilitator feedback to ensure professional development opportunities provide value, are adaptable to the organization, and reflect our team's needs.
• Perform other work-related duties as required by the Manager.
• Facilitate training and professional development opportunities for Museum of Science staff at all levels of the organization through a programmed approach that supports Museum strategy, initiatives, and staff needs.
• Identify unique and new training programs by working collaboratively with staff and organizational leaders to fulfill employee-specific needs to maintain or improve job skills.
• Collaborate with the HRIS Administrator to ensure that all training is maintained and available in the Museum's Learning Management System to ensure attendance is recorded, the staff is notified of required and optional training opportunities, and managers are notified when their team has completed training requirements.
• Continuously develop and maintain knowledge of diversity, equity, inclusion, accessibility, and belonging (DEAIB) in the workplace to ensure our organizational values and competencies are embedded in training and development opportunities by maintaining knowledge of the latest best practices in training and development.
• Implement professional development opportunities for Museum of Science staff through thoughtful and tailored programming to ensure the L&D experience is equitable and engaging.
• Manage the organizational L&D program calendar through our LMS system to provide all staff with updated communication and L&D opportunities.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Experience: 1 or more years of training/facilitation experience.
• Education: Bachelor's degree in a related field

BASIC QUALIFICATIONS

• Demonstrated understanding of instructional design methods.
• Ability to design and develop training materials and supporting collateral as necessary.
• An inclusive and growth-oriented mindset, strong interpersonal skills, and an ability to work across differences, building and sustaining positive relationships.
• Demonstrated attention to detail.
• Proficient with Microsoft Office Suite.
• Ability to effectively communicate and collaborate with colleagues verbally and through written communication.
• Demonstrated dedication to internal branding through a proven track record of aligning with and upholding an organization's core values, vision, and mission.
• Demonstrated strong facilitation skills and knowledge of training programs and delivery methods that engage, motivate, and excite staff.
• Demonstrated experience working with groups of all sizes and at all levels of the organization.

PREFERED SKILLS

• Project management experience
• Experience with a Learning Management System (LMS)
• Experience with e-learning creation software (i.e., Articulate360)
• Advanced skill in Microsoft PowerPoint

REMOTE WORK

• 1 Day remote, four days in the office (Hybrid)
• Regular schedule M-F with occasional events in the evening and weekends

Benefits

Benefits for full-time, exempt (salaried) staff include free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

Vaccination Policy

Staff, interns, and volunteers will be required to prove that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they cannot get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.