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Company

Sea Island Company

Address Sterling, GA, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-07-23
Posted at 10 months ago
Job Description
Basic Job Function:Provide an emerging leader or hospitality management student/graduate the opportunity to gain hands-on leadership experience while rotating through multiple departments within the Food & Beverage Division. In conjunction with F&B management, assist in the overall supervision of various outlet operations. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures. Use of Company Vehicle: Not designated to drive a company vehicle Minimum Requirements: Completed course work in accredited hospitality degree programExperience and/or strong knowledge of operations preferredStrong leadership ability, sound judgment, superior problem-solving and decision-making skills with particular attention to quality and detailStrong guest and team member relations skillsStong Time Management and attention to detail skillsAbility to receive and discreetly respond to sensitive and confidential employee informationExcellent organizational skills, detail oriented, ability to multi-task and able to manage competing priorities in a fast paced environmentProven track record of being energetic, forward-thinking, creative and able to challenge the status quo whole providing highly effective training solutions to business needs.Highly proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, PowerPoint and OutlookMust possess aptitude for learning and utilizing software applications pertinent to the functions of this jobAbility to easily adapt to organizational and environmental changesExcellent communication skills, both written and verbalAbility to work simple math calculationsMust have ability to accurately handle money, make change, process credit card transactionsProficient with peripherals, copier, fax, telephone and calculatorConsistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workersMust possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectivelyMust be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environmentAbility to easily adapt to organizational and environmental changesMust be flexible to working days, early mornings, evenings, weekends, and holidaysReport to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy Tasks/Responsibilities: Rotate through multiple outlets learning the various components necessary to manage the operationResponsible for daily floor coverage and management as it relates to staffing, problem resolution, and communication with team memebrs and guests.Responsible for line level coaching and counseling while leading shifts.Train and work in all line level positions.Responsible for learning processes and systems that correlate with inventory, occupancy, payroll and group business.Monitor and get involved with the proper execution of all policies and procedures.Participate and encourage the development of fellow leaders and team members during tenure ship in a department.Participate in scheduling team members and updating schedules as necessary.Complete assignments and projects as assigned with guidance of coach, in a timely fashion.Attend training activities such as Leadership Foundations.Discuss key learning’s from each area to Leadership Committee members prior to rotating to next area in rotation.Supervise and run shifts as needed in the various outlets.Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s abilityIf applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)Maintains cleanliness and organization in all work areasUphold appropriate departmental standards of quality/timingUphold and ensure compliance with all company and departmental policies and proceduresReport all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediatelyAttends all scheduled employee meetings and brings suggestions for improvementAttends all scheduled trainining which may include Leadership Foundations and other classes that may be offered to improve leadership capabilities.Willing and timely execution of other duties as delegated by leadership which may include, but is not limited to advanced scheduling, reservations, ordering and inventory, as well as payroll.Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s abilityIf applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)Maintains cleanliness and organization in all work areasUphold appropriate departmental standards of quality/timingUphold and ensure compliance with all company and departmental policies and proceduresReport all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediatelyAttends all scheduled employee meetings and brings suggestions for improvementWilling and timely execution of other duties as delegated by leadership Physical Requirements: Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periodsAbility to type and/or edit data on a keyboard at 45 wpm for extended periods or timeAbility to sit at a computer workstation for prolonged periods of timeAbility to lift, carry, pull and push up to 30 lbs repeatedly throughout a shiftAbility to read, write and communicate effectively in English, both written and verbalMay be exposed to mechanical, electrical, chemical and fume hazardsAbility to maintain compliance with Sea Island’s Company Resort Professional Image Policy