Lead Concierge Jobs

We have a growth opportunity for a highly-motivated, emotionally-intelligent and detail-oriented Member Concierge to join our expanding team. Our medical Practice is unlike any other: We are a completely private Practice dedicated to optimizing the performance of our Members through personalized, data-driven regimens. Our Members are elite, proactive professionals seeking to leverage personalized medicine to optimize all aspects of daily performance.

Develop and maintain relationships with Members of the Practice, act as a liaison for Members between visits, and create a unique experience tailored to each Member's specific goals. This role also requires general administrative responsibilities for the Practice.

Qualifications

Must have at least 3 years experience in the luxury service industry.

Job Responsibilities

● Develop and maintain relationships with Members of the Practice

● Facilitate office workflow, including Member check-in, check-out, follow-ups, etc.

● Ensure payment for all Member services and products

● Drive Membership sales and strategize about future growth

● Ensure that each Member has a unique and personalized experience, both in and out of the office

● Monitor incoming Practice communication via phone, text, email

● Ensure office appropriately stocked with all supplies

● Oversee incoming shipments and coordinate outgoing shipments

● Run any local errands for the Practice

● Coordinate executive’s calendar, for both Practice and personal matters