Law Firm Sales Intake Lead

Law Firm Sales Intake - Remote eligible

Do you look forward to going to work each day? Life's too short to start your day with dread. We want to come to work each day. At our firm, you'll be a part of a team where firm culture is a top priority. We invest in each team member as well as in our firm as a whole. You will work with a team who works collaboratively and creatively, supporting each other's professional growth as we collectively support our clients.

We help good people end broken marriages by practicing family law differently, helping clients end marriages in a manner consistent with their core values. Our clients deserve better than a process that ends in outright warfare. Divorce can become a transitional period of remarkable growth and transformation when focused on the future rather than the past. Clients need to know that they have options when facing a divorce. We help them find a better way that empowers them to enter their next chapter with hope.

If you’re a collaborator at heart, let us hear from you. We are seeking the perfect match for a superior, seasoned, compassionate Intake Specialist with at least 5 years prior experience in sales, preferably in a law firm, ideally in a family law firm.

Compensation

$50,000 - $65,000 yearly + bonus

Responsibilities

• Screen and evaluate all potential new client contacts, establish a compassionate connection that focuses on the client's goals
• Accurately capture all potential client intake information in the firm's CRM system
• Lead a sales team by example, contribute to the growth of the sales team as a whole and of each team member individually by working collaboratively together
• Convert qualified potential new clients to firm clients, or secondarily schedule attorney consultations
• Accurately gather detailed, fact-specific information about potential new clients and their situation
• Continue to follow up with non-converted potential new clients
• Assist with the development of additional resources for potential new clients
• Describe to potential clients the services offered by our firm, our firm's approach, engagement agreement terms, and evergreen retainer accounts
• Assist attorneys in preparation for consultations
• Assist in answering incoming calls

Qualifications

• Able to effectively communicate our firm's mission with an extraordinary level of client care
• Able to discretely handle highly confidential information
• Growth-minded, open to feedback
• Thrives gracefully under pressure in a very demanding environment
• Proven sales track record of conversions without shady high-pressure tactics
• Proficient with managing calendars
• Highly organized and able to meet deadlines
• Able to juggle multiple demands without dropping balls
• Detail-oriented and self-motivated
• Extremely comfortable with technology, and customer relations management databases

About Company

Hargrave Family Law is a boutique family law firm specializing in divorce using collaborative, non-adversarial techniques and creative solutions. We are committed to finding the right solution for each of our unique clients, advocating for them to protect what matters most while never losing sight of their core values.

The Particulars On Benefits For All Full-time Positions

• Long Term and Short Term Disability Insurance benefits (eligible at 180 days, subsidized)
• Health Insurance Benefits (eligible at 60 days, partially subsidized)
• 401(k) benefits (eligible at 1 year with employer contributions)
• Cell phone reimbursement up to $70/month
• PTO (eligible at 90 days)
• Remote/Hybrid work locations available for most positions
• Paid Holidays (immediate)