Key Holder // New Opening

Palm Angels - the reflection of Francesco Ragazzi's mind - draws together the spirit of the skaters of L.A. with sartorial evolution and the accuracy of Italian industrial design. The purveyor of a counter-mainstream, Francesco is shaping a new attitude and new forms.

Francesco started his Palm Angels project in the form of a much buzzed-about coffee table book, featuring black-and-white photography of the LA skateboarding scene, shot by Ragazzi himself. The book published by Rizzoli in 2014 – which featured a foreword written by Pharrell Williams – resulted in a debut ready-to-wear collection for fall/winter 2015.

THE ROLE

Palm Angels is looking for a Key Holder for its new opening store in New York City. You will report directly to the Store Manager.

• Performing key opening and closing duties and operational tasks
• Use effective selling techniques to maximize the business potential of the store
• Guarantee that all procedures are properly followed when SM or ASM are not present
• Support the task assignment to the team following the daily working plan and monitoring the shop floor
• Identify and evaluate strengths and areas for improvements based on observation and measurable results. Give feedback to obtain performance improvement.
• Finalize sales targets achievements in line with company strategy
• Contribute to build team working sharing information and best practices
• Keep stock info updated and follow store-to-store transfer request procedures
• Uphold respect of the company standards and procedures
• Deliver excellence in customer service in alignment with the company standards

• Ability to provide excellent customer service and build loyalty
• Ability to work closely with Store Management to ensure sales targets are achieved
• Exhibit positivity, listen and provide support to colleagues
• Excellent communication and interpersonal skills
• In-depth collections knowledge in terms of technical and stylistic aspects, ability to effectively present the collections inspiring customers
• Previous retail sales experience in luxury brands (minimum 5 or more years of experience)
• Ability to interact in a multicultural environment.
• Team player mindset

• Great compensation package (in consideration of your professional experience)
• Monthly sales commissions based on the store target
• Store discounts according with the company policy
• Health insurance
• Uniform

• Palm Angels is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, colour, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.