Key Holder Manager Jobs

●Experience in budget and expense management.

●Knowledge/proven experience of how to generate revenue to support programs.

Key Initiatives and Elite Basketball Experiences

·Create event target lists/prospects and manage outreach to generate new business.

Elite Basketball Experiences & Facility Events

·Manage customer service and fulfillment efforts relative to event participants.

● Proficiency with sales management software and CRM.

● Facilitate the brand’s high client experience standards, communicating the brand’s

● Excellent proven retail operational skills and standards. A keen eye for attention to detail.

● Strong written and verbal communication skills.

● Have 4+ years’ experience in retail.

● Event planning experience is a plus.

Store Operations: supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects

Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions

Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Brand Ambassador: acts as a brand representative reflective of company values

Inclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectives

1+ years of supervisory experience is preferred. Demonstrated knowledge / ability to inspire, motivating and lead diverse and high performing teams

Experience in Retail, preferably fast fashion experience

Strong communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment

Great benefits for YOU & your family – Medical, Dental, Vision + more

A Passion for product, brands, fashion and trends!

Demonstrated result and acumen in understanding sales, stock and service delivery in stores

1+ years of supervisory experience is preferred. Demonstrated knowledge / ability to inspire, motivating and lead diverse and high performing teams

Experience in Retail, preferably fast fashion experience

Strong communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment

Great benefits for YOU & your family – Medical, Dental, Vision + more

A Passion for product, brands, fashion and trends!

Demonstrated result and acumen in understanding sales, stock and service delivery in stores

Strong personal selling and customer relations experience, along with verbal and written communication skills

We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.

2-4 years of experience in a high volume, customer-driven retail environment

- everyone is empowered to make a difference.

We have the best team in the world and believe in paying competitively and rewarding high performance.

Adaptable – We change before we have to

Understand and support of back of house processes, including inventory management and assisting with maintaining organization, cleanliness and more

Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences

The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Support event execution – point of contact for RSVPs, track customer contact information, door greeter etc.

For some shifts - responsible for opening and closing the building, following the proper security procedure

Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience

Provides insights related to the customer and employee experience and communicates feedback to Store Manager

Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Experience being a team player

Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued

Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals

Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects

Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions

Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources

Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Experience being a team player

Acts as a brand representative reflective of company values

Benefits package for all eligible full-time employees (including medical, dental and vision)

Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers

A culture that promotes a flexible work environment

An amazing employee discount and other exciting perks

What This Position Is All About:

Your Life and Career at Saks OFF 5TH:

Store Operations: supports the store management team by participating in daily office procedures, execution of operations, and store maintenance

Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications

Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Act as a direct support for your Management Team- executing with excellence.

Work with integrity; act as Manager On Duty in absence of Store Manager / Assistant Manager.

Master product knowledge by participating in continuous learning activities.

A high school diploma, GED, or equivalent combination of experience/instruction

Achieve and exceed daily sales and productivity goals- while supporting others as they do the same.

Efficiently process customer transactions, merchandise shelves and price products accordingly.

Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience

Provides insights related to the customer and employee experience and communicates feedback to Store Manager

Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Experience being a team player

Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued

Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

Partners with Management on Associate training needs to increase effectiveness

Creates a positive internal and external customer experience

Acts as Manager on Duty in adherence with company policy and procedure

Maintains accurate Associate coverage in service areas for a positive customer experience

Knowledge of company standard software, systems, and procedures

Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities

1 or more years of work experience, preferably in customer service, or a college degree

Health care benefits that provide a high level of coverage at a low cost to you

A generous scholarship program to help employees meet their educational goals

Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards

Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges

Store Operations: supports the store management team by participating in daily office procedures, execution of operations, and store maintenance

Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications

Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Store Operations: supports the store management team by participating in daily office procedures, execution of operations, and store maintenance

Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications

Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks

Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Handles communication with corporate office in absence of management

Handle transfers in absence of management

Salary will be negotiated based on relevant skills and experience.

Possess strong product knowledge of the various collections

Develop a working knowledge of simple pen repair and after sales service techniques.

Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.

Empowerment: acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience

Omni-Channel Service: utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Insights and Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Brand Leader

Selling Culture: takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals

Team Development: supports the training of the associate team, including new hire onboarding

Inclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectives