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Key Account Manager Jobs

Company

Hotelbeds
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-12-06
Posted at 9 months ago
Job Description
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
At a glance:
A Key Account Manager represents the company and all its product lines via sales calls in designated territories, participates in trade events, and conducts on-site and/or online training seminars. BDM has the following primary objectives: to increase the company’s revenue and profit, to maximize the company’s exposure, and to service all accounts in the sales territory.
Location: New York, New Jersey, Massachusetts, Pennsylvania.
Key Activities:
  • The territories have between 400-500 accounts according to yearly/quarterly/monthly and weekly goals set by the head office and regional director.
  • Develop and maintain excellent relationships with regional management of all Preferred Accounts (as per annual agreements for such accounts signed by head office)
  • Maintain active membership in all pertinent regional professional associations as benefits the company’s representation and market exposure and as agreed by the head office and the regional director.
  • Manage and/or relay all known customer service and product issues in a timely manner to appropriate head-office staff members for prompt follow-up.
  • Provide head-office and regional director with relevant local market trends, news, and competitive and economical information in a timely fashion
  • Reach the yearly set revenue goals for the sales territory
  • Reach the yearly set number of travel agencies that book with the company
  • Adhere to and submit all monthly expenses based on budgets and reporting guidelines as set by head office.
  • On-site sales calls and training sessions may require overnight stays, travel out of state, and use of own vehicle.
  • Submit quarterly travel and sales call schedules as per guidelines issued by head office and regional director and follow up with applicable changes on a timely basis.
  • Attend and represent the company at various trade shows, tourist boards, and other industry-related events as per the approval and instructions of the head office and regional director.
  • Submit weekly activity reports as per company instructions to head office and regional director
Knowledge, Skills & Experience:
  • Be willing to travel extensively, and possess superior organization, communication, and negotiation/sales skills.
  • A college degree is preferred but not mandatory
  • Strong knowledge of both domestic and international destinations including Europe, Asia, North America, South America, Africa, Middle East, and Australia/New Zealand is essential along with the ability to successfully oversee product and technology training for the retail agency marketplace.
Core Competencies:
  • Delivering Results – Consistently delivering on commitments, striving to make improvements. Follow a structured approach to deliver quality results on time.
  • Customer Focus - Focusing one’s efforts on discovering and meeting both internal and external customers’ needs, building long-term trusting relationships, and partnering for mutual benefit.
Behaviors:
  • My Business - Act with the interests of the whole business at heart by demonstrating accountability in your role, identifying business needs, and balancing the needs of your customers.
  • Efficient Delivery - Focus on delivering efficient and effective results of the highest quality that supports our company vision.
  • Togetherness - Build effective relationships both within your team and across the wider GTA team.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.
  • Within an innovative, engaging and multicultural environment.