Jr. Human Resources Generalist

Charles Taylor is a global provider of professional and technical service solutions dedicated to enabling the global insurance market functions more efficiently. Dating back to 1884, Charles Taylor is now in over locations, 30 countries in Europe, Asia Pacific, and Africa with over 4,000 employees.

Charles Taylor has three distinct business areas: Claims Solutions, Insure Tech, and Managed Services. We believe we hold a very distinctive position in the market being able to provide professional services and technology solutions to support every stage of the insurance lifecycle and operating model.

For more company information please visit www.charlestayor.com.

Job Summary

At Charles Taylor, the Jr. HR Generalist will be working closely with all HR staff across the company to ensure they execute key people-initiatives in support of the business units such as Adjusting, TPA, Engineering and Technical Services and Casualty. The Jr. HR Generalist is also responsible for being familiar with state laws that would govern our own policies. Our successful candidate should have excellent communication skills, the ability to demonstrate initiative, and work across the HR team. In addition to these responsibilities, the Jr. HR generalist will be expected to report to the HR leadership on the below responsibilities.

Essential Functions

New Hire Onboarding and General Orientation

• Ensure manager introduces new hire to others on their team for potential mentoring
• Ensure timing of employee orientation is in sync with IT equipment arrival, and the employee’s first day
• Thoroughly introduce new staff to CT culture, processes, values, and all available resources
• Coordinate all prehire activities with the recruiting team and hiring manager

Payroll and Operations Support

• Ensure employee submissions and system changes are updated in HR databases
• Ensuring payroll OT for non-exempt staff is accurate and submitted within our pay cycle timeframes
• Support HR system usage for managers and staff
• Work collaboratively with our HR Operations team to ensure ticketing is submitted and timeframes are met as requested and any back-end issues are escalated appropriately

Reward

• Provide support to the Finance team during the reward/bonuses process throughout the year

Learning and Development Support

• Support HR team with talent management and performance management /review cycle
• Help support health and well-being strategy as appropriate for the US staff
• Provide US perspectives on DE&I initiatives and provide input as required
• Support employee engagement initiatives including analysis of survey data, and ERG events

Employee Relations

• Work closely with HR Lead on intake of employee relations matters to conclusion
• Ensure manager is kept abreast or each stage of disciplinary action from verbal warning through termination
• Ensure documentation is maintained and reported on HR tracking sites

Project Work

• Willingness to help other HR team members with any aspect needed to complete a task
• Support miscellaneous projects as assigned such as updates to policies, HR Service Center changes, payroll, and operations updates

Requirements

• 3+ years of HR experience in multiple areas (i.e., payroll, compensation, operations etc.)
• Strong attention to detail especially when working with data and payroll
• A minimum of a bachelor’s degree in human resources, business, organizational development, or similar program
• Ability to work through problems until resolved
• Strong knowledge of state and federal employment laws and practices
• Proficient in Microsoft Office Suite programs; Excel & Powerpoint and other databases a plus

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Values

Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.