It System Administrator – Entry

IT System Administrator -- Entry\ *Headquarters -- Remote Work Options\ *\$65,988 - \$88,788 Annually
Washington State Department of Transportation (WSDOT) is currently seeking a highly skilled IT professional to join our team as the primary technical support resource for Enterprise Content Management (ECM), Business Process Management, and Document Capture applications. In this role, you will be responsible for providing support, analysis, and solutions documentation while adhering to the agencies\' application standards. As the first point of contact for customers, you will ensure the initial resolution of reported problems by utilizing available support resources. Additionally, this position works closely with the ECM team and other IT staff to monitor application servers and resolve any performance issues. This is an excellent opportunity to collaborate with engineers, customers, and the Information Technology Division (ITD) Cybersecurity Office to ensure that ECM solutions meet established security standards.
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