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It Support Specialist Jobs
| Company | W3Global |
| Address | Naperville, IL, United States |
| Employment type | CONTRACTOR |
| Salary | |
| Expires | 2023-08-24 |
| Posted at | 9 months ago |
About this Job
#W2 Contract
#100%Onsite
IT Support Specialist, Provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.
Responsibilities
Could be lifting equipment up to 20-40 pounds
Escalates calls to the appropriate departments.
Documents customer issues in call tracking system timely and accurately.
Qualifications
Associate degree in a computer technology field preferred.
Three (3) years of computer systems related experience or equivalent combination of education and experience required to include two (2) years propriety software support experience and one (1) year Windows operations system troubleshooting experience.
JURIS or claims management application experience preferred.
Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office
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