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It Director Jobs
Company | Sparibis |
Address | Orlando, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-09-28 |
Posted at | 8 months ago |
Location: Onsite in Orlando, FL Preferred; Remote candidates considered if located in EST
- Experience in system engineering with enterprise IT infrastructure including servers, network equipment, workstations, etc. in a domain environment.
- Demonstrable business management experience with a general understanding of finance, operations, marketing, and human resources.
- Working knowledge of Federal Cybersecurity Regulations including DFARS, NIST 800-171, CMMC, and FedRAMP.
- Experience managing IT support staff in an organization with 100+ employees.
- Experience leading and managing large IT projects and rolling out IT infrastructure across various departments and groups.
- Works with cybersecurity team to maintain System Security Plan (SSP) and Plan of Action and Milestones (POAM).
- Works with VP of IT to engage in strategic planning and goal setting for the department.
- Assists VP of IT in projecting future needs, modernizing IT infrastructure, and improving IT service.
- Ensures IT department carries out tasks, goals, and initiatives in a timely and professional manner and that work reflects a high level of customer service.
- Develops and documents system standards for computer and network devices.
- Monitors IT Help Desk service levels and creates process improvement plans to address goals for responsiveness and accuracy.
- Ensures the tracking of all IT assets, to include hardware, software, supplies, and licenses.
- Enterprise backup solutions.
- Prepares reports on IT department goals, performance, trends, and forecasts.
- Provides support to cybersecurity and system administration teams for all third-party assessments, formal audits, and incident response activities.
- Supervises and assists in the administration of the following:
- Assists VP of IT in the management, coordination, and administration of all computer and information system-related services, projects, and programs.
- Assumes responsibility for all IT system implementations, operations, and monitoring.
- Evaluates/updates departmental policies and procedures on a periodic basis to ensure accuracy, currency, and effectiveness.
- Assists in developing a cybersecurity strategy that minimizes security risks and vulnerabilities.
- Cloud Service Providers with an emphasis on Microsoft solutions.
- Assumes responsibility for employee morale and for addressing employee concerns and performance issues.
- Ensures that all systems are compliant with the current revision of NIST 800-171.
- Firewalls, switches, and wireless networking equipment.
- Assists in preparing financial budgets and presenting funding proposals, as needed.
- Interfaces with department leads in company to ensure IT services are meeting needs and expectations.
- Assists in managing external IT vendors and evaluating and negotiating vendor agreements.
- Researches and provides solutions to technical challenges.
- Oversees the deployment and upgrades of IT hardware and software.
- Remains up to date with advances in technology and industry best practices.
- Project manages key IT initiatives, including solution testing and rollouts.
- Maintains Disaster Recovery, Business Continuity, and Incident Response Plans.
- Maintains regular and punctual attendance.
- Physical and virtual servers.
- Makes recommendations to VP of IT regarding staff recruitment, promotions, assignments, performance evaluations, and disciplinary actions.
- Provides day-to-day management of the IT department, to include oversight of the group’s support technicians, system administrators, web developers, and cybersecurity team.
- Performs other duties as assigned.
- Hosted VOIP and on-prem PBX systems.
- Oversees all IT-related employee training.
- Exceptional written and verbal communication skills, including professional grammar skills and speaking voice.
- Microsoft or Cybersecurity certifications preferred.
- Minimum ten (10) years of experience in system engineering with enterprise IT infrastructure including servers, network equipment, workstations, etc. in a domain environment.
- Strong problem-solving and project management skills.
- Minimum five (5) years of experience managing IT support staff in an organization with 100+ employees.
- Demonstrable business management experience with a general understanding of finance, operations, marketing, and human resources.
- Ability to prioritize tasks and resolve complex issues.
- Detail-oriented, organized, and focused on quality.
- Experience leading and managing large IT projects and rolling out IT infrastructure across various departments and groups.
- Must obtain and maintain any necessary security access and/or background checks.
- Working knowledge of Federal Cybersecurity Regulations including DFARS, NIST 800-171, CMMC, and FedRAMP.
- Must possess and be able to maintain a valid U.S. Secret security clearance (U.S. Citizenship required).
- Extensive systems and network troubleshooting skills.
- Bachelor’s (four year) degree in Information Technology (IT), Information Systems (IS), Computer Science (CS), Business Management, or another related field.
- Strong focus on customer service and ability to balance security concerns with needs of end user.
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