Internal Medicare Sales Associate - Pinellas County

Bilingual Internal Sales Associate English/Spanish

LOCATION: PINELLAS COUNTY

Position Summary

Internal Sales Agents will sell products and services to Medicare eligible individuals and build long term relationships with customers and external business partners.

Duties And Responsibilities

• Assist all prospective members with their applications and any information they have regarding the plan
• Contacts prospective clients about insurance products and policies.
• Meets with potential clients to discuss adequacy of existing insurance coverage and related financial resources.
• Develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets
• Maintain ongoing contact with assigned, contracted provider partners to assist with any service needs and ensure that needed marketing materials are in place
• Comply with CMS regulations and guidelines, marketing and enrollment requirements
• Periodically participate on process improvement teams and provide ad hoc feedback as requested
• Provide input to sales leadership about opportunities to improve products / services, provider networks, member service, telesales, retention and marketing programs
• Achieve/exceed monthly sales targets
• Explains various insurance policies and products to potential and existing clients; guides clients in selecting coverage to best meet their needs
• Identify and qualify new provider partnership opportunities, submitting required forms to Solis Sales Management for consideration by leadership
• Schedule individual meetings & group presentations from assigned/self-generated leads
• Maintain ongoing contact with enrolled members to support retention and ensure that good service is provided
• Accurately submit applications on a timely basis to the Solis Enrollment Department enrollment department with all information required by Medicare
• Customize sales presentations to communicate product features, benefits and differences
• Ensure that all Medicare beneficiaries understand the products available to them, the enrollment process (eligibility requirements, Medicare review / approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process
• Maintain up-to-date information about assigned and self-generated leads

Qualifications & Education

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to establish relationships with community partners
• Active Florida Health & Life Insurance Licenses
• High School Diploma
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Comprehensive knowledge of Microsoft Office
• High level of self-motivation; ability to accomplish goals independently
• Strong organizational, interpersonal, communication and presentation skills
• Ability to successfully navigate mobile applications.
• Must reside in Miami-Dade, Broward, Palm Beach, Orange or Hillsborough counties
• Bilingual in English/Spanish or English/Creole with the ability to speak, read and write in both languages without limitations or assistance
• 1-3 years' experience in the Medicare Advantage Plans line of business; 5+ years preferred

PERFORMANCE MEASUREMENTS

• Retention activities
• Attendance/Punctuality
• Safety and Security
• 3-5 Monthly evaluations
• Quality of work
• Lead generation
• Completed sales
• Provider support
• Compliance with Federal, State and Company regulations
• Sales metrics

This may be modified at any time at the discretion of the employer as business operation may deem necessary. This does not constitute an employment agreement and may not include all duties.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.