Installation Manager Jobs

WHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com..

WHO YOU ARE

The Installation Manager is responsible for following the processes and instructions accordingly to the Installation Operations Department’s assigned tasks in a successful manner. Success is measured based on project quality, duration and costs. The Installation Manager is responsible for development and training of mechanical and electrical supervisors/technicians as well as mechanical and electrical installation contractors. He/she supports field supervisors on all issues during the installation. His/her responsibilities include gathering data from job sites, assigning supervisors/technicians to job sites and scheduling and approving travel plans for supervisors/technicians assigned to him/her.

Essential Tasks and Responsibilities:

• Writing and maintaining installation documents
• Evaluate and revise execution plans
• Continuous progress monitoring of the project’s reports assigned to him/her, escalations in case of deviances
• Organizing training for field operations technicians
• Schedule team members to optimize the success of projects, particularly based on the qualifications of the team members
• Weekly and daily meetings with field operations crew
• Provide project updates and training to supervisors and technicians
• Frequent communication to team members at customers sites and in house
• Coordination with headquarters regarding installation, process, products and quality
• Monitor and ensure compliance with safety guidelines with field technicians, supervisors, and QA managers
• Provide regular status updates to upper management
• Technical and qualitative review of project reports from team members, forwarding to upper management
• Initiate actions and check to achieve the goal of a project
• Up to 25% travel
• Review, assess and encourage team members to improve their technical knowledge and skills and to solve problems actively on their own
• Interface with different departments
• Organizing and implementing training for team members
• Collect data from field operations from all projects and report to upper management
• QA record keeping
• Monitor assigned open points and tasks
• Leads kick off and post installation meetings
• Final review of projects by schedule, costs and quality with field technicians, supervisors, and QA managers
• Assist annual review with all team members

Technical requirements

• 1+ years’ experience with Knapp equipment/systems
• Strong time management & organizational skills:
  • Flexibility and adaptability to changing priorities and assignments
  • Ability to plan effectively using different tools
• Entrepreneur with character, driven, goal oriented with a desire to take ownership in the quality of the installation
• 3+ years' experience on-site management or supervision of installations within a relevant industry
• Ability to communicate clearly verbally, clear concise writing skills
• Knowledge of Knapp procedures and processes
• Proficient in the Microsoft office suite with focus on: Excel, Word, Visio, PowerPoint
• Exposure to a networked environment using a Windows and/or Windows like interface
• Capability to work independently without daily supervision.
• Flexibility and adaptability to changing priorities and assignments
• Ability to plan effectively using different tools
• Knowledge of mechanical and electrical conveyor and shuttle systems

Other Duties and Responsibilities:

• Ability to lead, motivate and encourage team members to reach defined goals
• Ability to take criticism and use it in a constructive way
• Reliability and ability to work under pressure
  • Able to complete tasks in high quality and in time, also in stressful situations
  • Able to form an independent opinion under pressure and to implement it
• Flexibility to travel
• Critical and Problem solving
  • Responsible management of resources
• Positive, constructive and confident attitude about the company and position (role model of the company)
• Perception
  • Ability to recognize, troubleshoot and in the end resolve team failures and problems
• Able to form an independent opinion under pressure and to implement it
• Willingness to learn
  • Willingness and ability to improve skills and to learn new things to be up to the mark
• Ability to focus on goals when facing challenges
• Willingness and ability to improve skills and to learn new things to be up to the mark
• Ability to manage conflicts
  • Recognize and understand tension, to talk openly about it and to work together on a sustainable solution
• Motivation and opinion
  • Positive, constructive and confident attitude about the company and position (role model of the company)
• Ability to recognize, troubleshoot and in the end resolve team failures and problems
• Able to complete tasks in high quality and in time, also in stressful situations
• Recognize and understand tension, to talk openly about it and to work together on a sustainable solution
• Handle failures and challenges
  • Ability to focus on goals when facing challenges
• Responsible management of resources

Working Conditions and Environment:

• Travel required up to 25%
• Construction site attire.
• Overtime, if required by work.
• Physical requirement: Sitting, stooping, bending, visual acuity, finger dexterity, walking, lifting up to 50 pounds.

WHAT YOU WILL GET

• 401k with a very generous employer match and no vesting!
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Half day Fridays
• 2 remote days per week
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• Pet Insurance
• Industry competitive compensation
• Subsidized Daycare
• Tuition Reimbursement
• Profit Sharing
• Corporate Social Responsibility including recycling, sustainability and volunteering
• Monthly celebrations
• Subsidized food delivery
• Paid Parental Leave
• Paid Vacation & Holidays
• Quarterly employee events

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