Inspection Logistics Coordinator Jobs

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

The Inspection Logistics Coordinator requires an understanding of logistics, must be able to evaluate complex data sets and determine the best course of action with regards to scheduling and resource management, can multitask extremely well, and communicate efficiently. The ILC must be able to manage a network of field inspectors, both Staff and contractors to complete equipment inspections within a geographic region. The ILC is responsible for each staff inspector reaching a required number of inspections while simultaneously ensuring that each inspection is completed within the Service Level Agreement. The role requires the resolution of inspection problems including field issues and administrative support. Each day all inspection schedules must be reevaluated for accuracy and efficiency and changes must be made and communicated to the inspector network and internal customers. The ILC uses discretion with RBA specialized Inspection Services information providing only relevant info to internal and external customers. The ILC uses motivation and persuasion to gain the cooperation of field inspectors striving to meet short timelines and increasing volume. ILCs evaluate the metrics within their region daily and works with management to implement changes and ensure all SMART goals are achieved. Microsoft Office is used extensively so proficiency in Outlook, Excel, and Teams is necessary. Excellent communication, written and verbal is also required.