Inside Sales Representative Jobs

About Zippy:

• Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout the United States
• We are a well-funded startup backed by institutional investors with competitive pay, incentive stock options, and excellent benefits
• We are a location-flexible, remote-first organization with headquarters in Austin, TX; the COO & Co-Founder is in Dallas, TX (Central Time)
• We’ve built our culture on a fanatical focus on improving consumers financial outcomes through great technology
• Our 30+ team members live throughout the country across 17 states.
• We’re digitally native and located at zippymh.com!

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As an Inside Sales Representative / Community Guide, you will directly drive Zippy’s success with community partnerships. For context, Zippy forms partnerships with manufactured housing communities. These communities lease land to manufactured homeowners who in turn own their home. The process is similar to owning a condo, where the homeowner owns the condo (paying insurance + taxes) but also pays for the HOA.

You will play a key role in building and sustaining community relationships. Once Zippy’s outbound team has onboarded a community, you will train and constantly communicate with the community managers to help Zippy fund loans within their community.

• Act as a trusted advisor, engaging with a wide range of people that help facilitate homeownership within communities, from community managers to salespeople to corporate employees
• Work closely with Zippy Guides (licensed MLOs) team to support the loan process by owning communication with communities (ex: uploading documents, signing agreements, community questions)
• Update Zippy’s Revenue team on progress within communities and competition from other lenders – help us win business!
• Visit communities occasionally to establish trust and two-way communication
• Train users to take full advantage of the product and sell community managers on the benefits of Zippy as a platform and as a service
• Collaborate with the engineering team on evolving the product to better meet customer needs

Desired Mentality:

• Openness to new technologies (Zippy’s platform is proprietary) and willingness to use platforms like HubSpot
• Team player that is self-motivated, creative, and solutions-focused
• Plus: working knowledge of the manufactured housing industry and communities
• Communicative and open to feedback, and willing to give feedback to others
• Desire to work in an innovative, fast-paced & committed environment
• Learner’s mentality!

Qualifications:

• High level of integrity
• Bachelor’s degree
• Proactive and self-motivated to solve problems, and comfortable with a high degree of responsibility in ambiguous situations
• 3+ years of experience as an account executive or similarly client service or inside sales roles
• Experience bridging different teams within companies, who often have conflicting perspectives
• 1+ years of experience or familiarity with home or consumer loans
• Comfort engaging with a diverse group of people and patience with our sometimes technology unsavvy customers
• Sales-oriented and customer success mindset
• Comfortable working in a fast-paced startup environment with constant change

Compensation & Benefits:

• Strong potential for growth in role and compensation
• Excellent health, vision, and dental benefits
• Monthly cash incentives based on team and individual performance
• Incentive stock options (Equity) in Zippy
• Salaried W-2 employee

Join Our Team!

By building the first digitally native loan origination platform for manufactured home loans, you will be responsible for:

• Expanding access to new homeownership at a time of intense housing insecurity
• Delivering the value of tech transparency to an inefficient but growing market
• Improving the lives of over 22 million Americans who live in manufactured homes today

Zippy is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Zippy does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.