Inside Sales Manager Jobs

Company Description:

Based out of Lexington, KY, Hillenmeyer is a 6th generation family-owned and operated business. The Hillenmeyer family, consisting of Stephen, Chase, and Seth, proudly oversee the company's operations. Along with Hillenmeyer, Weed Man Lawn Care is the franchised segment of the business that specializes in top-of-the-line fertilization and weed control services.

In the past five years, the company has experienced exponential growth and now operates in four markets, including Cincinnati, OH, Nashville, TN, and Murfreesboro, TN. What started with just eight trucks has rapidly expanded to 75 trucks, all thanks to the company's unwavering dedication to its employees, customers, and business plan.

At Hillenmeyer and Weed Man, we take pride in our commitment to our team members' upward mobility. As we continue to expand and grow over the next five years, we hope to provide even more opportunities for our employees to advance their careers within our company.

Inside Sales Manager :

Job Summary: We are seeking a highly motivated and experienced Inside Call Center Sales Manager to join our dynamic team. As the Inside Call Center Sales Manager, you will be responsible for leading and managing a team of sales representatives in a fast-paced call center environment. Your primary objective will be to drive sales performance, meet targets, and ensure exceptional customer service. This role requires strong leadership skills, a strategic mindset, and a passion for achieving results.

Key Responsibilities:

Team Leadership: Lead, coach, and motivate a team of inside sales representatives to achieve individual and team sales targets.

Sales Performance Management: Monitor and analyze key sales metrics, such as conversion rates, average handle time, and revenue, to identify areas for improvement and implement strategies to maximize sales performance.

Training and Development: Provide ongoing training, mentoring, and development opportunities to enhance the sales skills and product knowledge of the sales team.

Sales Strategy: Collaborate with the sales leadership team to develop and execute sales strategies and initiatives to drive revenue growth and meet organizational goals.

Process Improvement: Continuously evaluate and optimize sales processes and workflows to increase efficiency, productivity, and customer satisfaction.

Reporting and Analysis: Generate regular sales reports and present performance insights and recommendations to the senior management team.

Customer Service Excellence: Ensure that the sales team delivers exceptional customer service, resolves customer complaints, and maintains high customer satisfaction levels.

Collaboration: Work closely with other departments, such as marketing, operations, and customer support, to align sales activities with organizational objectives and enhance the overall customer experience.

Performance Evaluation: Conduct regular performance evaluations, provide constructive feedback, and implement performance improvement plans as necessary.

Stay Up-to-Date: Keep abreast of industry trends, competitor activities, and best practices in inside sales to drive innovation and maintain a competitive edge.

Qualifications:

• Proficiency in CRM software and other sales tools.
• Exceptional communication and interpersonal skills.
• Analytical mindset with the ability to analyze data and make data-driven decisions.
• Bachelor's degree in business administration, marketing, or a related field (preferred).
• Flexibility to work in a fast-paced, target-driven environment.
• Solid understanding of sales processes and methodologies.
• Demonstrated ability to adapt to changing priorities and handle multiple projects simultaneously.
• Prior experience in a similar industry or product knowledge is a plus.
• Excellent leadership and coaching skills with the ability to inspire and motivate a team.
• Proven experience as a sales manager or team leader in a call center environment.
• Strong track record of meeting or exceeding sales targets and driving revenue growth.

Join our team as the Inside Call Center Sales Manager and lead a high-performing sales team while contributing to the growth and success of our organization. Apply now with your updated resume and a cover letter highlighting your relevant experience and accomplishments.