Information Technology Support Specialist

Benefits

• Paid training
• Referral program
• Flexible schedule

Salary/Benefits:

- Salary: $20-$25/hr depending on experience

- Paid Training

- Stable Small Business serving Kauai & Maui for over 25 years.

- Ongoing Learning and Development.

Responsibilities:

- Responsible for the on-site installation and support of Microsoft based computers and networks.

- Researching and troubleshooting of various challenging technical issues.

- On-site and off-site software updates and maintenance of existing systems, including end-user assistance and training.

- Network management and maintenance, including backups and security updates.

- Occasional support of Tablets, iPhones and other Smartphones.

- System documentation.

- Work hours: Part time, but may grow with company to a salary position with benefits in near future

Requirements:

- Passion for technology.

- Superb problem solving skills.

- Reliable transportation with valid drivers license.

- Computer expertise required: Windows 10, 11, MS Office, PC Networking & Hardware repair.

- MCP or CompTIA certifications is a plus.

- Prior customer service experience.

- Professional appearance and demeanor, good communications skills.

- Must be able to lift 50 pound computers and networking equipment.

- Must pass general problem solving & skills assessment test for consideration.

Benefit Conditions:

• Part-time employees eligible
• If initial zoom interview goes well, we will fly you out to our HQ on Kauai to to meet the crew and to do final interview

Work Remotely

• No and must live in Kona area to qualify

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Flexible schedule
• Referral program

Experience level:

• 1 year

Schedule:

• Weekdays
• Day shift

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Required)
• Windows: 2 years (Required)

License/Certification:

• MCP (Preferred)
• Driver's License (Required)

Work Location: In person