Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Supervisory Information Technology Specialist
Recruited by National Labor Relations Board (NLRB) 9 months ago Address , Washington, 20003 $155,700 - $183,500 a year
Information Technology Specialist (Infosec) - Cloud/Voip Specialist
Recruited by US Securities and Exchange Commission 9 months ago Address , Washington, 20549 $122,649 - $207,791 a year
Information Technology Specialist (Customer Support)
Recruited by US Smithsonian Institution 9 months ago Address , Washington $78,592 - $102,166 a year
Information Technology Specialist (Infosec)
Recruited by U.S. Department of State 9 months ago Address , Washington, 20520 $132,368 - $172,075 a year
Information Technology Specialist Jobs
Recruited by U.S. Park Police, National Park Service 9 months ago Address , Washington, 20242, Dc $78,592 - $122,459 a year
Virtual Collaboration Technology Senior Specialist
Recruited by American Council on Education 9 months ago Address , Washington, 20036, Dc
Technology Solutions Coordinator - Remote | Wfh
Recruited by Get It Recruit - Hospitality 9 months ago Address Olympia, WA, United States
Information Technology Support Specialist
Recruited by NuByt, Inc. 10 months ago Address Seattle, WA, United States
Technology Solutions Coordinator Jobs
Recruited by Washington Health Benefit Exchange 10 months ago Address Olympia, WA, United States
Mgr Technology Product & Solutions
Recruited by Starbucks 11 months ago Address Seattle, WA, United States
Information Technology Specialist (Security) - Direct Hire - Mp (Open To Both U.s. Citizens And Federal Employees)
Recruited by US Federal Highway Administration 1 year ago Address , Washington, 20590, Dc $78,592 - $145,617 a year
Information Technology Specialist Jobs
Recruited by US Office of the Chief Information Officer 1 year ago Address , Washington, Dc $94,199 - $122,459 a year

Information Technology Specialist Jobs

Company

On the Wire Consulting
Address Lynden, WA, United States
Employment type FULL_TIME
Salary
Expires 2023-06-05
Posted at 1 year ago
Job Description

Looking to put your IT skills to work and still remain in Whatcom County? We are looking for an IT professional to serve the growing needs of SMB clients. Enjoy putting your technical and interpersonal skills to work while working out of our Lynden based office.


RESPONSIBILITIES & TASKS

CUSTOMER SERVICE

  • Provide the client with advanced on-site troubleshooting
  • On-Site hardware maintenance and support.
  • Work on and resolve client support tickets.
  • Delight our clients with a friendly, quick, and helpful experience.

COMMUNICATION, REPORTING & RISK

  • Create and maintain documentation for on-site processes.
  • Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
  • Identify, communicate, and mitigate potential risks.

TEAMWORK

  • Identify opportunities for improvement and make constructive suggestions for change.
  • Contribute to the process of innovative change effectively.
  • Follow all our security procedures and keep a vigilant eye for security issues.
  • Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.

SKILLS AND ATTRIBUTES

DESIRED

  • Experience installing and maintaining networking and VoIP equipment.
  • The ability to keep up with & adapt to the fast-paced IT world.
  • A deep desire to deliver an amazing client experience.
  • A love of (and ability to) solve problems & challenges.
  • Great communications skills, founded in being a good listener.
  • Advanced understanding of support tools, techniques and how technology is used to provide services.
  • The ability to speak both Geek and human.
  • Valid driver’s license and own reliable transportation.
  • Advanced knowledge of IT applications, software & hardware.
  • Experience and knowledge of working with the Microsoft 365 Platform.
  • Must be able to type quickly and accurately while talking on the phone.
  • Advanced understanding of operating systems, business applications, printing systems and network systems.

NICE TO HAVE

  • Experience using a ticketing system / RMM Tool and PSA software.
  • Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.
  • Experience providing support via remote tools.
  • Putting to work the talents that God has gifted you by serving local businesses.