Information Technology Manager Jobs

• Can analyze data, apply technical knowledge, identify problems, calculate risks and determine solutions.
• Embraces, promotes, and is guided by the City’s Mission, Vision and Values.
• Has the ability to stay abreast of technological changes and best practices, making recommendations for changes or improvements to systems.
• Displays honesty, adherence to principals, and personal accountability.
• Is passionate about Information Technology and is ready to decisively lead a dedicated team of IT professionals in the critical support of Public Safety IT.
• Can work skillfully with policies, procedures, and protocols across organizational levels and boundaries.
• Has excellent oral and written communication skills and can effectively coordinate with stakeholders and third party vendors.

• Participation in CalPERS pension
• Life and disability insurance
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• City-paid dental insurance; vision insurance (City-paid for select employee groups)
• Vacation with tiered accrual increases, sick leave and 11 paid holidays per year
• Tuition reimbursement
• A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well a variety of mental health resources
• Both 401(k) and 457 deferred compensation plans, including an employer-paid contribution for management
• Option for alternative work schedules
• A variety of health care plans or a cash-in-lieu benefit if waiving coverage

• Salary is negotiable within the advertised range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found at www.cityofconcord.org.

• Develops and manages the annual operating and capital information service budgets and reviews continuously for cost cutting and avoidance opportunities.
• Performs other duties as required.
• Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.
• Plans, directs and manages the activities of the information technology department in one of the following divisional assignment positions: Infrastructure Manager – supporting the City's computer infrastructure; Public Safety and Major Projects Manager – supporting Public Safety IT and major IT projects for the City; or Customer Service Manager – supporting the City's computer system service.
• Provides assistance to elected officials, City Manager and all departments in meeting their information needs.
• Participates in the development and implementation of Information Technology policies, standards, practices and security measures.
• Plans, manages and controls staffing requirements.
• Maintains knowledge of developments in the area of systems and technology to assure the new developments in technology field, best practices, industry standards and security are considered and incorporated into current and future systems where applicable.
• Ensures the development, success and accountability of all internal and external staff through formal outcome and performance based management. Implements professional development pathways for assigned staff to ensure knowledge and skills are kept current with advancing technology.
• Participates in strategic leadership in anticipating and developing appropriate and innovative responses to future needs and challenges regarding the City's information technology function through business value/benefits realization and management.

• Defines, develops and standardizes information technology project management practices, governance standards, processes and metrics.
• Develops specific short and long range plans for information technology, which involves facilitating discussions with supervisory and management staff regarding current and anticipated information services requirements, application development and acquisition, and enhancement requests.
• Manages activities throughout the Police Department related to the broad function of information systems for administrative and business-oriented applications.
• Develops operation and maintenance protocols, including activity plans, schedules and resource requirements.
• Manages project staff through outcome and performance based management (balanced score card), including contract employees, on a day-to-day basis; in conjunction with HR, coordinates training and education activities for the project management team.
• Facilitates internal customers through the adopted Information Technology Project Lifecycle process; develops and updates tools and methods to support standardization and the adopted Information Technology Project Lifecycle.
• Performs technology acquisition, implementation and maintenance.
• Informs Police Department management and employees on current trends in information technology.
• Manages Information Technology project start-up activities; initiates project infrastructure, project team logistics and requirement definitions, and prepares a formal Total Cost of Ownership (TCO).
• Formulates plans and makes recommendations for major operational changes to meet changes in the field of data processing and technology, law enforcement records management systems, computer aided dispatch, law enforcement mobile and wireless data computer systems, and mobile and stationary video recording systems.
• Responsible for accomplishing division goals and objectives and for furthering the Police Department goals and objectives within policy guidelines.
• Reviews and monitors overall administration of major project contracts; evaluates information technology projects and reports to review project deliverables, including contractor performance and assesses the impact of projects on budgets.
• Responsible for strategic project management for major projects within the Information Technology Department.

Knowledge, Skills and Abilities
Knowledge of principles of organization, management, systems analysis, budgeting and supervision; concepts and applications of electronic data processing; principles of contract law, public purchasing, research and cost analysis; principles of public relations; principles of training, employee evaluation and employee relations within a public agency unionized environment.
Ability to recognize future avenues of information service development and conceptualize appropriate plans and responses; evaluate policies, procedures and problems, and develop and implement, through subordinate managers, operating changes to achieve objectives; coordinate personnel management activities and resolve immediate and long-range problems; communicate clearly and effectively both orally and in writing; conduct meetings utilizing consensus building techniques; make effective presentations.
Education: Possession of a Bachelor's degree in computer science, business administration, public administration or a closely related field is required.
Experience: Seven (7) years of related progressively responsible professional and managerial experience in information technology or four (4) years of experience in public safety information systems.