Inbound Sales Manager Jobs

Title: Inbound Sales Manager
Reports to: Head of Enterprise Sales
Location: Remote

About CharterUP

If you’ve been searching for a career with a company that values creativity, innovation and teamwork, consider this your ticket to ride.

CharterUP is on a mission to shake up the fragmented $15 billion charter bus industry by offering the first online marketplace that connects customers to a network of more than 600 bus operators from coast to coast. Our revolutionary platform makes it possible to book a bus in just 60 seconds – eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records and reviews.

We're seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you'll work alongside some of the brightest minds in the technology and transportation industries. You'll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.

But we're not just about getting from point A to point B – CharterUP is also committed to sustainability. By promoting group travel, we can significantly reduce carbon emissions and help steer our planet towards a greener future. In 2022 alone, we eliminated over 1 billion miles worth of carbon emissions with 25 million miles driven.

We’re a remote-first workplace, but we encourage collaboration and connection with hubs in Atlanta, Austin and Miami. CharterUP is looking for passionate and driven individuals to join our team and help steer us towards a better future for group transportation. On the heels of a $60 million Series A funding round, we’re ready to kick our growth into overdrive – and we want you to be part of the ride.

About this role

CharterUP is seeking an Inbound Sales Manager who will manage a team of 8-12 inbound sales reps within our high-velocity inbound sales team. This critical role within our Sales organization will ensure team shift coverage, monitor sales metrics, and maintain a high level of excellence and results-focused performance of the team.

Compensation

• Comprehensive benefits package
• Competitive base salary and commission target, $120k OTE

Responsibilities

• Apply a deep understanding of CharterUP’s product offering to drive the team’s success and elevate the customer experience
• Lead in a hands-on way, supporting team members to sell, negotiate and close deals
• Develop and maintain internal relationships with Operations, Customer Support, and Marketing leaders in order to cultivate support for sales efforts
• Continuously elevate the selling skills of each team member
• Develop and execute strategies to elevate the team’s performance through coaching and training
• Foster a high performing sales culture focused on learning, development and collaboration that attracts, retains and motivates a diverse group of inbound sales development professionals

Experience and Expertise

• Experience with all stages of the sales cycle, from demand generation to closing
• Experience with both transactional sales and complex sales involving long sales cycles with multiple stakeholders
• Superb organizational skills and ability to execute in a nimble and fast-moving start-up environment
• High degree of analytical and quantitative reasoning skills
• 2+ years in a sales leadership role (either at Manager or Senior Manager level), ideally within a call center or high velocity inbound environment
• Ideally several years of proven success as a sales representative in a fast paced sales environment
• Demonstrated ability to excel in fast-paced environment and maintain composure in high-pressure situations

Recruiting Process

• Step 2: Video call with VP of People
• Step 5: Offer, Background check, reference check
• Step 4: Final Interview - Exec team members
• Step 1: Initial video call with Talent Acquisition + Brief (12 min) online assessment (Wonderlic)
• Step 3: Quantitative Reasoning Interview with Talent Acquisition
• Step 6: Welcome aboard!

CharterUP Principles

At CharterUP, we don’t compromise on quality. We hire smart, high-energy, trustworthy people and keep them as motivated and happy as possible. We do that by adhering to our principles, which are:

• Mandate to Dissent & Commit
  • We are confident in expressing our opinions; it is our obligation to express our disagreement
  • Once we decide, we enthusiastically move together in the agreed upon direction
• No team member is defined by their function or job title; no job is beneath anyone
• We reject the status quo; we constantly innovate and question established routines
• We do more with less; we are scrappy and inventive
• Clarity & Speed
  • When in doubt, we act; we can always change course
  • We focus on the key drivers that will deliver the most results
• Relentlessly High Standards
  • We reject the status quo; we constantly innovate and question established routines
  • We are not afraid to be wrong; the best idea wins
  • We don’t compromise on quality
• When in doubt, we act; we can always change course
• We are confident in expressing our opinions; it is our obligation to express our disagreement
• We are not afraid of short-term pain for long-term customer benefit
• Create an Environment for Exceptional People
  • We foster intellectual curiosity
  • We identify top performers, mentor them, and empower them to achieve
  • Every hire and promotion will have a higher standard
• We always think about how our decisions will impact our clients; earning and keeping customer trust is our top priority
• We focus on the key drivers that will deliver the most results
• Every hire and promotion will have a higher standard
• We are not afraid to be wrong; the best idea wins
• Everyone is an Entrepreneur / Owner
  • No team member is defined by their function or job title; no job is beneath anyone
  • We do more with less; we are scrappy and inventive
  • We think long-term
• We think long-term
• We don’t compromise on quality
• Customer First
  • We always think about how our decisions will impact our clients; earning and keeping customer trust is our top priority
  • We are not afraid of short-term pain for long-term customer benefit
• We foster intellectual curiosity
• Once we decide, we enthusiastically move together in the agreed upon direction
• We identify top performers, mentor them, and empower them to achieve

CharterUP is an equal-opportunity employer. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

xEinsqY5b0