Inbound Sales Development Representative

What We Do:

Calm is the world’s #1 brand for mental fitness and our Calm Business team is furthering our mission to make the world happier and healthier by bringing our offering into the employee benefits space. Calm Business is helping companies build a more resilient organization by promoting better sleep, reducing stress and anxiety, and developing consistent mindfulness practices. We offer accessible and effective content to meet the needs of any diverse workforce. With our proven launch strategy, marketing resources, ongoing engagement programs, and account support, we take the stress out of employee benefits.

We are looking for an Inbound Sales Development Representative (SDR) to play a crucial role in qualifying new leads and distributing them across our Small Business, Mid-Market, and Enterprise Sales Reps.

What You’ll Do:

The ideal candidate would be a self-starter who is curious, willing to learn, and hardworking. They are creative, passionate, and motivated team players. Day-to-day responsibilities include qualifying leads, routing them to Small Business, Mid-Market, and Enterprise Account Executives, and tracking various data points that will help optimize our inbound sales efforts. This is a great opportunity to learn the fundamentals of sales at a growth start-up. If you’re ready to do the best work of your life and be inspired by Calm's mission of making the world a happier and healthy place, join us for an adventure that will define your career.

• Effectively educate and qualify leads to create sales-ready opportunities
• Work inbound sales leads in an efficient manner and successfully manage and overcome prospect objections
• Efficiently manage a high volume of inbound communications with prospects
• Meet and exceed monthly and quarterly targets
• Collaborate closely with Marketing and Sales teams on developing new outreach strategies
• Maintain engagement with leads by using creative follow-up communication and ensure 100% satisfaction with all leads
• Accurately follow the established pre-sales process and consistently use Salesforce to document prospect interaction ensuring efficient lead management
• Ensure a seamless hand-off of meetings to the respective sales team

Who You Are:

• Critical reading and keen listening skills
• Consistent measurable over-achievement in past experiences
• Interest in beginning and growing into a career in Sales or similar business functions
• A commitment to learning, being adaptable, and having a great attitude within a growing business
• Passion for the mental wellness industry and an ability to speak knowledgeably about the space
• Excellent written skills with attention to grammar and tone
• Clear written and verbal communication, a deep sense of empathy, and a commitment to integrity
• Fluency in written and spoken English
• A self-starter who can diagnose inefficiencies and optimize processes to maximize results

Nice-to-Haves:

• Experience with Salesforce, Outreach.io, ZoomInfo, Drift, or LinkedIn Sales Navigator
• College Degree from a 4 year university
• Previous success with selling into HR and Benefits teams is a plus
• 1-2 years of customer facing/sales experience

The on-target earnings for this role are $87,000 annualized with a 70/30 split between base pay and incentive compensation ($60,900 base/$26,118 incentive). The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.