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Customer Implementation Manager Jobs

Customer Success Implementation Manager
By Lyra Health, Inc At , Remote
Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Experience in employer-sponsored health benefits space
Be naturally collaborative with strong communication and listening skills
Ensure launch readiness by managing, executing and troubleshooting technical operations required to successfully launch Lyra’s benefit to clients
5+ years of work experience in a high-growth, fast paced environment; experience in an Implementation, Operations or Customer Success role preferred
Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust
Customer Implementation Specialist Jobs
By Fullpath At Detroit, MI, United States
Owning the customer experience from the point of sales throughout their implementation process
Mapping out the customers’ requirements & needs to ensure a smooth onboarding and implementation
Collaborating proactively with other departments involved in the implementation process by providing clear account setup requirements and deadlines
Educating customers on features, capabilities, and best practices to simplify adoption and align expectations.
Handling the successful and smooth transfer of your customers to their dedicated customer success manager after onboarding completion
Measuring and reporting upon the implementation experience
Customer Onboarding/Implementation Manager
By Fynn.io At Atlanta, GA, United States
5 years of experience in onboarding and implementation
5 years of project oversight experience
·Collect, analyze, and summarize information and trends as needed to prepare project status reports.
·Performs special projects as requested.
Bachelor's degree from an accredited college or university in a related field
Customer Implementation Manager Jobs
By GameOn Technology At San Francisco, CA, United States
0-2 years of experience in project management, strategy, and/or design thinking
Proven time management and organizational skills with projects across multiple clients and deadlines
Create new chat experiences and features within existing chat experiences, to serve the goals of GameOn’s customers
Strategically identify areas of opportunity within existing verticals to develop new, or enhance existing, experiences
Utilize customers’ assets and properties to cater a user experience that is both content relevant and visually appealing
Ability to envision solutions that bridge customer content and our conversational experience
Product Implementation And Customer Success Manager (Us Remote)
By LeanTaaS At Santa Clara, CA, United States
Experience in project management and facilitating change management
Perform quality control in post mortem and work to continuously improve our internal project management plans for future projects
Excellent communication and organizational skills (how you write your resume and approach us is a good litmus test)
Experience with data analysis & visualization tools (e.g Tableau, Power BI)
Experience working on healthcare products or within hospitals
Experience working with data or analytics products
Customer Implementation Specialist, Data
By Inclusively At United States
3+ years of project management or software implementation experience
Identify and manage customer expectations, including communicating difficult/sensitive information to the customer, the project team, and management
Manage data conversion for projects with increasing complexity and additional source systems
Can work remotely or from one of our offices
Demonstrated communication, analytical and problem-solving skills to develop creative solutions
Experience or interest in data conversions
Customer Implementation Engineer Jobs
By Frontline Performance Group At United States
Become an expert in Hospitality PMS (Property Management Systems) knowledge, documentation and challenges
Experience with S3, Windows Remote Desktop, Linux, AWS Transfer Family (or SFTP Models) Functionality
Produce and manage client-facing and internal technical documentation.
Ensure IN-Gauge is configured for the customer as per requirements.
Bachelors degree in Computer Science or related field, or equivalent experience
4+ years of experience working as a Software Implementation Engineer/Specialist in a SaaS environment or similar role
Customer Implementation Manager Jobs
By Bandwidth IG At Sunnyvale, CA, United States
5+ years of project management, customer service/success role, and/or technology analyst experience
Experience with project or job management and tracking
Oversee and manage the service delivery process and manage the pipeline of dark fiber orders from inception to completion.
Facilitate the smooth onboarding process for new customers, ensuring a positive and seamless experience.
Manage the fulfillment process and renewals of new and existing dark fiber contracts.
Bachelor’s Degree or equivalent work experience .
Briostack- Customer Implementation Manager (Remote, Us)
By EverCommerce At Lehi, UT, United States
Manage a data migration with high attention to detail.
Consistently increase your knowledge of the software and the industry
Proven ability to manage multiple projects with tight deadlines.
Excellent written and verbal communication skills
Bachelor’s degree or associate degree with comparable experience
Data conversion or migration experience
Enterprise Customer Implementation & Onboarding Manager
By Synctera At United States
Experience with enterprise customer management.
Strong project management skills, with the ability to manage multiple projects simultaneously.
Manage the end-to-end onboarding process for clients, including scoping, planning, resource allocation, and timeline management.
Implement performance management processes, including goal setting, performance evaluations, and performance improvement plans.
Proven experience as an implementation manager, onboarding manager, or similar role.
Serve as the primary point of contact for clients, understanding their requirements and objectives.
Customer Support And Implementation Manager
By Transcend At United States
Sustainability Driven Startup Hiring a Customer Support and Implementation Manager
Manage support tickets from initiation to completion, ensuring timely and effective resolution of customer issues.
Document customer interactions and resolutions in our internal systems to maintain accurate records and enable knowledge sharing.
Proven experience in a customer support role, managing support tickets from initiation to completion.
Collaborate with cross-functional teams including Engineering, Product, and Customer Success to escalate and resolve complex customer issues.
Proactively communicate updates and resolutions to customers, ensuring they are informed throughout the support process seamlessly.
Sr. Customer Success Implementation Manager
By Lyra Health At United States
Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Be naturally collaborative with strong communication and listening skills, with an emphasis on building relationships and trust
Managing, executing and troubleshooting technical operations required to successfully launch Lyra’s benefit to clients
Experience managing relationships with customers with an employee headcount at or above 30,000
Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust
Experience with Tools (Asana, Jira, Salesforce, Tableau) preferred
Customer Implementation Manager Jobs
By Amino At , $100,000 - $115,000 a year
Project Management experience in healthcare or benefits technology
Completed or working towards a project management certification
Create, maintain, own and execute a customer or partner implementation plan based on customer and product requirements
3+ years of customer facing experience and an ability to communicate the big picture to a broad audience
Skilled at using software and productivity tools
Experience working in a SaaS organization
Implementation Manager Jobs
By Aflac, Incorporated At , , Sc $45,000 - $105,000 a year
Experience with project/timeline management with the ability to manage multiple projects at once
Strong project management, leadership, problem solving and practice development skills
Strong personal computer skills with experience in Windows-based software
Or an equivalent combination of education and experience
Knowledgeable in processes related to acquisition, implementation, service, and billing of clients
Excellent negotiation, presentation, public speaking, written & verbal communication skills
Implementation Manager, Wavemark Jobs
By Cardinal Health At , , Il
Demonstrated knowledge of all project management concepts and principles.
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
What Program and Project Management contributes to Cardinal Health
Manage internal and external expectations to ensure that all stakeholders are aligned.
Bachelors Degree in related field or equivalent work experience preferred
4+ years experience in related field preferred
Zds Implementation Manager Jobs
By Ceva Logistics At , Remote
Proficient in project management methodologies, Microsoft Office, internet, web-based and job specific software applications.
Minimum 5 years supervisory or managerial experience.
Collaborate with involved workstreams (Procurement, Finance, IT, SD) and ensure effective communication. Align with SD in regards to the final solution.
Ability to manage the financial aspects of a department (purchasing, budget preparations and review, financial reporting and monitoring expenses).
Allocate decision-making authority and/or task responsibilities to others to maximize the organization's and individuals' effectiveness.
Minimum 7 years related experience.
Implementation Manager, Wavemark Jobs
By Cardinal Health At , , Ga
Demonstrated knowledge of all project management concepts and principles.
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
What Program and Project Management contributes to Cardinal Health
Manage internal and external expectations to ensure that all stakeholders are aligned.
Bachelors Degree in related field or equivalent work experience preferred
4+ years experience in related field preferred
Implementation Manager, Operations Jobs
By Restaurant365 At , Remote
Previous implementation or project management experience preferred
Previous experience working with other inventory management platforms in the restaurant/hospitality environment preferred
Act as liaison between customers, product managers, and executive management to provide feedback on new accounting feature developments.
Please note, this position can be based in Irvine, CA, Austin, TX, or remote
Manage the full project lifecycle from kick-off to transition to Support and Customer Success.
Critical thinking and advanced problem-solving skills
Implementation Manager Jobs
By Stamps.com At , Austin, Tx
You will have experience of project management and exceptional resolution skills.
You must be reliable & have good time management skills.
Provide advanced guidance, consultation, process improvements, and change management during the implementation of merchants on their chosen Auctane product.
Maintain expert product knowledge, including technical integrations, configuration rules, API capabilities, and overall system architecture.
Provide advanced guidance, consultation, process improvements, and change management during the implementation of merchants on their chosen products.
Manage projects with appropriate levels of urgency, driving each merchant to key go-live and cutover dates at their expected shipment rates.
Manager Of Customer Design And Implementation I
By Lumen At , Remote $72,540 - $161,520 a year
Use various Management tools to monitor workloads in real-time
Thorough understanding of the circuit installation process as it relates to critical dates management and acceptance testing.
College degree in Engineering, Telecommunications, or Business Management
Ability to understand the training requirements and implement training as required
Above average leadership skills to motivate, direct and develop a diverse workforce
Must have above average conflict resolution skills

Are you a customer-focused professional looking to take your career to the next level? We are looking for an experienced Customer Implementation Manager to join our team and help us provide exceptional customer service. In this role, you will be responsible for managing customer implementations, ensuring customer satisfaction, and driving customer success. If you have a passion for customer service and are looking for an exciting opportunity to make an impact, this is the job for you!

Overview A Customer Implementation Manager is responsible for managing the implementation of customer projects and ensuring that customer expectations are met. They are responsible for managing the entire customer implementation process, from initial customer onboarding to post-implementation support. They must have excellent communication and problem-solving skills, as well as the ability to manage multiple projects at once. Detailed Job Description The Customer Implementation Manager is responsible for overseeing the entire customer implementation process. This includes managing customer onboarding, developing project plans, coordinating resources, and ensuring that customer expectations are met. The Customer Implementation Manager must have excellent communication and problem-solving skills, as well as the ability to manage multiple projects at once. They must also be able to work with customers to ensure that their projects are completed on time and within budget. Job Skills Required
• Excellent communication and problem-solving skills
• Ability to manage multiple projects at once
• Ability to work with customers to ensure that their projects are completed on time and within budget
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of software development lifecycle
• Knowledge of customer relationship management (CRM) systems
• Knowledge of data analysis and reporting
Job Qualifications
• Bachelor’s degree in Business Administration, Computer Science, or related field
• 5+ years of experience in customer service, project management, or software development
• Experience with customer relationship management (CRM) systems
• Experience with data analysis and reporting
• Excellent organizational and time management skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of software development lifecycle
• Knowledge of customer relationship management (CRM) systems
• Knowledge of data analysis and reporting
Job Experience
• 5+ years of experience in customer service, project management, or software development
• Experience with customer relationship management (CRM) systems
• Experience with data analysis and reporting
Job Responsibilities
• Manage customer onboarding process
• Develop project plans and coordinate resources
• Ensure customer expectations are met
• Monitor project progress and provide updates to customers
• Provide post-implementation support
• Troubleshoot customer issues and provide solutions
• Develop and maintain customer relationships