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Identity Theft Specialist Jobs
Company | Upstart |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-28 |
Posted at | 8 months ago |
About Upstart
- Compile and process documents and review loan application details to support claim investigations
- Complete thorough investigation of identity theft claims and document findings and conclusions
- Communicate with claimants via phone, email, and mail regarding new and ongoing identity theft claims
- Work cross functionally with servicing and legal/compliance to process identity theft claims and work to improve and scale the program
- High School Diploma or GED Required
- Associates/Bachelors Degree or Equivalent Work Experience
- Data analytics experience
- CFE/CAMS
- Fraud claims/investigation experience
- Identity Theft investigation experience
- 6+ months experience communicating directly with claimant (written or telephonic)
- Minimum qualifications:
- 12+ months experience handling claims/disputes
- Preferred qualifications:
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- Annual wellness, technology & ergonomic reimbursement programs
- Competitive Compensation (base + bonus & equity)
- Supportive parental, family care, and military leave programs
- Catered lunches + snacks & drinks when working in offices
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Life and disability insurance
- Employee Stock Purchase Plan (ESPP)
- Generous holiday, vacation, sick and safety leave
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