Human Services Specialist Iii-Administration

Salary $87,943.32 - $106,942.08 Annually

Location Everett, WA Job Type Full-Time

Job Number 2023-01184

Department Human Services Division Human Services Administration

Opening Date 06/09/2023

Closing Date 6/25/2023 11:59 PM Pacific

Description

Join our Snohomish County Human Services Team!

Purpose

Snohomish County Human Services is hiring one qualified supervisor (Human Services Specialist III) in our Administrative Services Division.

About You

You are a highly motivated and organized individual with:

• Trustworthiness
• Confidential
• Decision-making skills to include accepting responsibility for decision outcomes
• High level of emotional intelligence which demonstrates empathy and sensitivity
• Consistency and reliability
• Excellent communication skills including good listening skills
• Successful time-management skills
• Creative-thinking skills and adaptability to change
• Strong goal-driven leadership to empower and motivate team members

This position requires an understanding of statute, regulations and parliamentary process with the ability to work collaboratively and effectively with elected officials and staff, legislative analysts, department heads, associates and representatives of other agencies, and members of the general public.

Position Purpose

This position will provide management oversight of contracts processing unit, department recruitment, public records staff, and administrative support staff. This position also provides department-level human resource functions, including but not limited to: FMLA/leave administration; maintaining and tracking salary and classification information; tracking all positions as approved by the budget; receives and processes various personnel forms; and maintains custody of and processes confidential department employee information.

About Human Services

The Human Services Department mission is to help all persons meet their basic needs and develop their potential be providing timely, effective human services and building community.

The Human Services Department consists of more than 300 diverse, friendly, and dedicated employees who receive from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career with Snohomish County Government.

To Be Considered

Applicants must electronically submit an application through Snohomish County’s NeoGov site by 11:50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.

BASIC FUNCTION

To perform responsible supervisory and professional work in the planning, development, evaluation, implementation and coordination of assigned human services program area(s).

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

• Prepares reports on program operations in area of responsibil-ity; conducts special studies and investigations as necessary; supervises information gathering and research to facilitate proper use of services and funds.
• Participates with other members of the Human Services Department management team in identifying and achieving department goals.
• Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele.
• Participates in coordination of activities with other division and departmental programs, county agencies and community as needed; provides leadership to local initiatives, coalitions and projects as directed; acts as an advocate for program/project as appropriate.
• Participates in the development of proposed policy and legislation relevant to assigned program areas.
• Facilitates or oversees funding application processes, including requests for proposals.
• Responds to public inquiries regarding specific problems or issues in area of assignment; notify administrator and director of politically sensitive issues and evolving trends in public concern or feedback.
• Ensures appropriate staffing and training for county appointed boards or task forces related to program/project; seeks and re-commends to administrator representatives of community, interest groups consumers and clients for such boards or task forces to ensure community commitment and direction in programming and op-erations; provides group facilitation for community groups and committees to accomplish goals.
• Supervises and participates in designing one or more human ser-vices programs or projects including planning, establishment of goals and objectives, budgeting, subcontracting and development of program monitoring and evaluation systems.
• Oversees development of comprehensive plans; monitoring and evaluation of operations against established program goals; develops corrective action plans in areas of insufficient performance, and develops annual and other reports as required.
• Acts as a resource to department director, administrator, other public officials, agencies, consumers and community at large in such areas as ap-plication of existing or proposed federal, state and local leg-islation, regulations and guidelines related to assigned program/project; emerging community issues relevant to area of responsibility; availability of funds or resources to enhance present operations or to develop collaborative efforts through other agencies; preparation of grant applications in area of re-sponsibility and development of proposed county resolutions or ordinances as appropriate.
• Supervises and evaluates the work of subordinate employees as required; advises, instructs and trains subordinates as necessary; participates in the selection of new employees and makes recomm-endations regarding the hiring, discipline, transfer and termi-nation of subordinate employees.
• Oversees and participates in providing all necessary direct ser-vice activities to carry out requirements and goals of program or project; oversees and participates in subcontractor monitor-ing to ensure compliance with relevant regulations, guidelines, contractual objectives and budgets; provides technical assist-ance and consultation to subcontractors and potential subcon-tractors as appropriate.
• Participates in the development and management of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary.

Statement Of Other Duties

• Perform related duties as required.
• May perform the duties of all subordinate level employees.

Minimum Qualifications

A Master's degree in business, public administration, social sciences or other field directly related to human ser-vices; PLUS, two (2) years progressively responsible experience in the administration of human services programs; OR, any equivalent combination of education, training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

Special Requirements

A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge Of

• Principles, practices and techniques in area of assignment;
• Supervisory and personnel management procedures and practices;
• The literature, trends and developments in the area of specialty;
• Use of applicable technology.
• Governmental and private sector human services programs and systems;
• Principles and practices of grant writing, contract negotiation and administration;
• Principles, practices and procedures involved in the planning, development, administration: budgeting, monitoring and evaluation of such programs,

Ability To

• Speak in public forums and express self clearly both orally and in writing;
• Read, interpret and apply federal, state and local laws, rules and regulations governing area of assignment;
• Develop, interpret and apply policies;
• Develop work plans, schedules and budgets;
• Provider leadership to projects with public groups;
• Gather, analyze, synthesize and evaluate a variety of data including statistical data;
• Analyze and evaluate operations and take effective action to correct deficiencies and resolve problems;
• Plan, organize and coordinate work through professional subordinates and support staff;
• Establish and maintain effective working relationships with elected officials, department heads, associates, subordinates, representatives of other agencies and with the general public;
• Advise, support and motivate subordinates and assure effective working relationships with public, co?workers, advisory groups, county, city, state and federal officials;
• Prepare a variety of correspondence, reports, and other written materials and documents;
• Assess the relative advantages and disadvantages of alternative courses of action;
• Utilize computer technology for management of program data;

SUPERVISION

This position reports to a division manager or the Director of Human Services as assigned. General goals and objectives are established by the Administrator or Director. Work is performed with considerable independence and is reviewed through meetings, reports and results obtained.

WORKING CONDITIONS

The work is performed in the usual office environment with trips to other locations, to attend community meetings and coordinate program activities. The employee is re-quired to work evenings, weekends and holidays as necessary.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice

Agency Snohomish County

Address 3000 Rockefeller Ave M/S 503

Everett, Washington, 98201

Phone (425) 388-3411

Website http://www.snohomishcountywa.gov/2553

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