Human Resource Manager - Talent Management

The HR Manager - Talent Management is responsible for overseeing the execution of talent management initiatives that support the recruitment, onboarding, engagement, and retention of our workforce. This role will lead a team of Talent Acquisition Specialists and work closely with our members of the HR team to foster a positive and productive team environment. Ongoing and frequent collaboration with other Home Office departments and school leadership/staff is also critical to the success of this role.

ESSENTIAL FUNCTIONS

Talent Acquisition:

• Recruit, evaluate, screen, and coordinate the hiring of qualified candidates for Home Office positions (including managing reference checks).
• Work with the TAS team and marketing team to promote openings within appropriate geographic locations and communities.
• Partner with marketing team regarding advertising, promoted job postings, and additional recruitment efforts.
• Research and bring forward new sourcing strategies that will help promoting and enhancing the NHA brand.
• Manage Indeed/Glassdoor partnership, sponsored posts, and TAS team subscriptions.
• Manage openings in all markets; develop and implement reporting that effectively track and illustrate staffing trends and opportunities.
• Oversee the onboarding program for new hires to ensure a consistent, meaningful, and inclusive onboarding experience.
• Collaborate with operations leadership in all markets to identify staffing needs/trends and propose initiatives that drive talent acquisition results.

Performance Management and Talent Development:

Under the guidance and direction of the HR Director, Talent Management:

• Help identify and develop plans to support the development of school staff within NHA.
• Assist with quarterly and ongoing HR trainings for school management.
• Assist with implementing and communicating performance management processes that align individual goals with organizational objectives.
• Collaborate with other departments to track and enhance our performance review processes.
• Monitor and analyze performance metrics to identify trends and opportunities for improvement.
• Provide guidance to HO and school management on effective performance feedback, documenting, and coaching.

Employee Relations:

Under the guidance and direction of the HR Director, Talent Management:

• Foster a positive culture by resolving conflicts, promoting open communication, and implementing employee engagement initiatives.
• Serve as a point of contact for employees and management, addressing inquires, concerns, and providing guidance on HR-related matters.

Supervisory Responsibilities:

• Develop the TAS team’s expertise in talent sourcing, candidate evaluation, and effective recruitment strategies.
• Set performance goals, conduct regular performance reviews, and provide ongoing coaching and feedback to team members.
• Oversee the Talent Acquisition Specialist (TAS) team and provide coaching and guidance that supports the development of our team members.

Other:

• Fill in for TAS members when needed.
• Stay up to date on state educational and licensing requirements for early childhood education employees.
• Represent and promote NHA at colleges, communities, and career fairs as needed.
• Actively participate in all HR team meetings, projects, and initiatives.
• Conduct exit interviews for school management employees, analyze findings, and make recommendations.

QUALIFICATIONS

• Highly detailed and organized.
• Strong understanding of the early childhood education industry and the unique HR challenges within the field highly preferred.
• Solid working knowledge of talent acquisition, talent development and employee relations.
• Strong business acumen.
• Proven ability to handle confidential information with discretion.
• Highly detailed and organized.
• A minimum of 3 years of experience in HR.
• Experience in a supervisory or managerial role, with a proven ability to lead and develop teams.
• A self-starter and take the initiative to improve processes.
• Proficiency in Excel, Word, Outlook, PowerPoint, and HRIS talent management systems.
• Bachelor’s degree in human resource or related field (or equivalent experience).
• Must be adaptable to various competing priorities.
• Exceptional interpersonal and communication skills, with the ability to build relationships at all levels of the organization.

BENEFITS

• Opportunities for career growth
• Ongoing, FREE professional development
• Paid time off
• And much, much more
• Generously discounted childcare
• Company sponsored health insurance
• 401K with company match

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, New Horizon Academy reserves the right to modify, add, or remove duties as necessary or desired. E.O.E.