Housekeeping Supervisor Jobs

Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Workplaces Awards AND is one of Outside Magazine’s 50 Best Places to Work? Join our team at The Aspen Mountain Residences, managed by East West Hospitality.

The Aspen Mountain Residences, located in Aspen, CO is looking for a Housekeeping Supervisor to join our team. If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you!

Duties Include:

• Ensures guest room status is communicated to the Front Office in a timely and efficient manner.
• Keeps the housekeeping team focused on guest satisfaction.
• Coordinates with Engineering on guest maintenance needs.
• Assists with hotel general cleaning schedule and manages execution of work.
• Maintains a strong working relationship with Front Office to ensure effective communications for operational issues.
• Knowledge of purchasing, inventory controls, supplies, chemicals and equipment.
• Adheres to an effective inspection program including rooms, public areas, colleague work and locker areas, storage areas and laundry areas.
• Empowers colleagues to provide excellent customer service. Establishes effective and clear guidelines so colleagues understand expectations and parameters.
• Ensures that all colleagues of the Housekeeping department understand and comply with Loss Prevention policies to prevent accidents and control costs.
• Ensures guest rooms and all accommodations, public areas and colleague areas are cleaned according to operating standards.
• Each colleague is expected to carry out all reasonable requests by management which the colleague is capable of performing.
• Observes service behaviors of colleagues and provides individual feedback to individuals; continuously strives to improve service performance.
• Understands and communicates to colleagues the operating and maintenance procedures of all departmental equipment.
• Oversees the coordination of turndown service and special needs of VIPs
• Creates, maintains and ensures compliance with all housekeeping standards and procedures.
• Provides effective lost and found procedures.

Location: The Aspen Mountain Residences, managed by East West Hospitality - Aspen, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Schedule: Up to 40 hours per week, flexible schedule, some nights, weekends and holidays required

Pay Rate: $23.00/hour

Minimum Requirements

• Previous housekeeping experience a plus, but not required.

Benefits & Perks:

• Health Insurance - Choose from three plans!
• Ski Pass or Equivalent Bonus
• Life Insurance
• Sabbatical Program
• Discounts at Eye Pieces
• Career Development Trainings
• $500 Referral Program
• 401(K) Plan with Discretionary Employer Match
• Employee Assistance Program
• Paid Time Off
• Dental, Vision, & Accident Insurance

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at eastwest.com.

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

WE BELIEVE

• We believe inclusion and diversity are integral ingredients to progress.
• We believe racism, discrimination and acts of violence are intolerable.
• We believe that being unique is powerful.

WE WILL

• We will commit resources to new and existing initiatives.
• We will listen and create opportunities for all voices to be heard to inspire positive change.
• We will actively pursue diversity and inclusion.

We hope you’ll consider joining us! Visit our website to learn more about East West Hospitality at jobs.eastwest.com/culture.