Hotel Manager - Regent Santa Monica Opening 2023

As Hotel Manager, you will lead all aspects of hotel operations. Your goal will be to maximize the performance of the hotel by providing the highest possible quality of guest service and product by encouraging a positive culture and by delivering remarkable financial returns to investors. Areas of responsibility include Front Office, Spa & Wellness, Housekeeping, Security/Loss Prevention and Food & Beverage.

A little bit about your day

Reporting to the General Manager, every day is different, you will:

• Keeps the operations team focused on the critical components of operations to drive guest satisfaction and the desired financial result.

• Develop and implement policies and procedures to improve operational efficiency and enhance guest experience.

• Manage and train staff to provide exceptional service and create a welcoming atmosphere for guests during their stay.

• Ensure compliance with all hotel policies, procedures, and standards.
• Develop and implement strategies to drive revenue growth and maximize profitability.
• Maintain positive relationships with guests, employees, and vendors.
• Monitor guest feedback and implement improvements to heighten the guest experience.
• Coordinate with department heads to ensure the smooth operation of all hotel departments.

• Monitor and analyze market trends and competitor activity to identify opportunities for growth and improvement.
• Maintain a safe and secure environment for guests and employees at all times.
• Manage budgets and financial performance, including revenue, expenses, and profitability.
• Adhere to Forbes standards and train team members to help build their skills and adapt to new service practices.

What We need from you:

• Flexible schedule, able to work evenings, weekends and holidays.
• Bachelor's degree in hospitality management or related field.
• Ability to work in a fast-paced, high-pressure environment.
• Strong financial management skills, including budgeting and forecasting.
• Must be able to communicate effectively and professionally in English.
• 10+ years of experience in hotel management in a luxury or ultra-luxury setting.
• Must be willing to work in a high performing dynamic team.
• Knowledge of local market and industry trends.
• Excellent organizational and problem-solving skills.
• Strong leadership and communication skills.

What you can expect from us:

The annual pay range for this role is $180,000.00 to $220,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A team member’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role through the link below (or through internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.