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Hotel Houseperson - New Hampton Inn And Suites Downtown
Company | Indus Hospitality Group |
Address | Rochester, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-07-01 |
Posted at | 11 months ago |
Rochester, NY (http://maps.google.com/maps?q=101South+Union+St+Rochester+NY+14607)
- Collect trash from housekeeping carts and transport trash and waste to disposal area.
- Replace light bulbs as needed.
- Provide safe transportation to all guests using the hotel shuttle vehicle.
- Collect soiled linens from housekeeping carts and transport to laundry for sorting.
- Move furniture, hang and remove drapes, and roll carpets as needed.
- General clean assigned areas including the lobby, rest rooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside grounds.
- Assist in stripping of guest room beds as needed.
- Maintain housekeeping storage closets in proper supply level, organization and cleanliness.
- Perform special deep cleaning tasks as assigned.
- Assist in the delivery and set-up of cots, cribs and other guest related supplies.
- Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens.
- Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Repair as needed.
- Deliver linen, terry and other guest room supplies to housekeepers.
- Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary.
- Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
- Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
- Able to read and interpret written information.
- Able to deal with frequent change, delays, or unexpected events.
- Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings.
- Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure.
- Be at work consistently and on time; Arrive at meetings on time.
- Able to work alone or with others.
- Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills.
- Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
- Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
- Contribute to building a positive team spirit; ask for and offer help when needed.
- Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
- Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
- Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
- Move, transport, put, remove, replace, position, place, transfer
- The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
- Move about or to, position self
- Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
- Communicate, converse, discern, convey, discuss
- The associate must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Detect, operate, adjust, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, collect, inspect, prepare, service
- Ascend, descend, traverse
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