Houseperson Jobs

The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast paced position.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Must be fully vaccinated in accordance with NYC vaccine mandate.

Salary Range: $27.65 - $36.87

• Deliver guest amenities or special requests to guest rooms.
• Opening and closing of sofa beds; and making up sofa beds as beds according to hotel standards.
• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.
• Maintain high level of service in public areas.
• Clean atrium glass ceiling with the use of genie lift.
• Clean Back of House areas as assigned by Management, including offices, Staircases, Storage Rooms.
• Clean Linen Closets on a nightly basis and organize amenities.
• Help deliver needed items to GRA such as cleaning supplies, glassware, towels and linens.
• Deliver/Pick up any rollaway beds or cribs to and from the guest rooms.
• Maintain proper par stock of guest and cleaning supplies.
• Clean team member cafeteria and remove garbage daily.
• Keeps corridors on guest room floors clean.
• Replace in-room coffee and coffee products when necessary.
• Power wash all hotel’s sidewalks.
• Power wash all hotel’s sidewalks.
• Handle special projects throughout the hotel including but not limited to guest room furniture move, carpet cleaning and shampooing; mattress rotation project; curbside pick-up of furniture and amenities and deliver to the destination, hanging of shades, curtains and draperies, and other special assignments requested by management.
• Remove garbage and soiled linen from linen rooms and take to designated area.
• Keep and maintain cleanliness of guest and service elevator and elevator tracks.
• Follow-up on any calls that might be pending.
• Retrieve soiled linens and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of the same.
• Push and pull a vacuum throughout designated areas of the property.
• Maintain high level of service in public areas.
• Participate in linen inventory
• Ensure that public washrooms (men’s and women) are clean and tidy and adequately supplied with paper products.
• Make sure all storage closets are clean and neat.
• Stock public area restrooms with supplies and work with Overnight Cleaning company to ensure cleanliness.
• Replace in-room coffee and coffee products when necessary.
• Push and pull a vacuum throughout designated areas of the property.
• Ensure all public spaces are vacuumed and dusted daily, on each shift.
• Deliver linen and glasses and other supplies to linen closet daily.
• Maintain and clean meeting space using vacuum, cloths, mops, sponges, brushes, and/or cleaning agents
• Take out garbage for pick-up service as well as monitor and control a comprehensive hotel recycling program.
• Any additional duties as directed by management.
• Deliver linen and glasses and other supplies to linen closet daily.
• Clean guest and team member service elevators.
• Clean Linen Closets on a nightly basis and organize amenities.
• Vacuum hallways daily and ensure there is no debris on floor.
• Collect guestroom glassware from guestroom floors, wash in kitchen dishwasher and redeliver to all guest floors.
• Ensure that the hotel lobbies are serviced as required/scheduled throughout the day and the lobby floor is clean and free of debris at all time.
• Follow-up on any calls that might be pending.
• Clean team member cafeteria and remove garbage daily.
• Make sure all storage closets are clean and neat.
• Make sure any dry cleaning and guest laundry are picked up.
• Vacuum, dust and remove garbage in all back the house offices and hallways per the schedule set by the Director of Housekeeping.
• Deliver guest amenities or special requests to guest rooms.
• Clean atrium glass ceiling with the use of genie lift.
• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.
• Vacuum hallways daily and ensure there is no debris on floor.
• Report maintenance issues and special cleaning assignments via the HotSOS handheld.
• Deliver/Pick-up any rollaway beds or cribs to and from the guest rooms.
• Properly clean in-room coffee machine after use.
• Respond to all guest requests within 10 minutes and communicate completion with the Manager.
• Participate in linen inventory
• Collect guestroom glassware from guestroom floors, wash in kitchen dishwasher and redeliver to all guest floors.
• Flatten and tighten and bundle all boxes for pick up.
• Supply linen rooms with guest amenities according to standards.
• Ensure all public spaces are vacuumed and dusted daily, on each shift.
• Keep and maintain cleanliness of guest and service elevator and elevator tracks.
• Keeps corridors on guest room floors clean.
• Deliver clean linens /heavy items to Room Attendants in guest room upon request.
• Knowledge of hotel, facilities and events.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Receive linen & terry upon delivery and verify quantity.
• Deliver/Pick up any rollaway beds or cribs to and from the guest rooms.
• Take out garbage for pick-up service as well as monitor and control a comprehensive hotel recycling program.
• Ensure all ash urns throughout property are neat and clean at all times.
• Handle special projects throughout the hotel including but not limited to guest room furniture move, carpet cleaning and shampooing; mattress rotation project; curbside pick-up of furniture and amenities and deliver to the destination, hanging of shades, curtains and draperies, and other special assignments requested by management.
• Power wash all hotel’s sidewalks.
• Opening and closing of sofa beds; and making up sofa beds as beds according to hotel standards.
• General clean rooms based on schedule set by the Director of Housekeeping.
• Report maintenance issues and special cleaning assignments via the HotSOS handheld.
• Retrieve soiled linens and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of the same.
• Maintain proper par stock of guest and cleaning supplies.
• Receive linen & terry upon delivery and verify quantity.
• Ensure all ash urns throughout property are neat and clean at all times.
• General clean rooms based on schedule set by the Director of Housekeeping.
• Wear Earpiece used with radio.
• Stock public area restrooms with supplies and work with Overnight Cleaning company to ensure cleanliness.
• Make sure all storage closets are clean and neat.
• Deliver linen & terry to all guest floors and ensure all closets are properly stocked. Report to Manager if there is not enough linen or terry.
• Supply linen rooms with guest amenities according to standards.
• Stock Fitness Center with supply and deep clean on a nightly basis.
• Ensure that public washrooms (men’s and women) are clean and tidy and adequately supplied with paper products.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Wear Earpiece used with radio.
• Clean glass entrance doors as required.
• Ensure that team member’s locker rooms are clean and tidy and adequately supplied with paper products.
• Make contact with Housekeeping Office at start of shift.
• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.
• Ensure that team member’s locker rooms are clean and tidy and adequately supplied with paper products.
• Make sure all storage closets are clean and neat.
• Ensure all outside public areas and sidewalks, during inclement weather, are clear of snow/ice by spreading salt and shoveling (up to 3 inches).
• Vacuum, dust and remove garbage in all back the house offices and hallways per the schedule set by the Director of Housekeeping.
• Knowledge of Dry Cleaning Services provided to our guest.
• Properly clean in-room coffee machine after use.
• Clean guest and team member service elevators.
• Clean public areas and maintain the outside entrance and walkway and clean other areas (such as team member entrance and loading dock) as assigned.
• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.
• Make sure any dry cleaning and guest laundry are picked up.
• Power wash all hotel’s sidewalks.
• Any additional duties as directed by management.
• Ensure that the hotel lobbies are serviced as required/scheduled throughout the day and the lobby floor is clean and free of debris at all time.
• Remove garbage and soiled linen from linen rooms and take to designated area.
• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.
• Maintain and clean meeting space using vacuum, cloths, mops, sponges, brushes, and/or cleaning agents
• Knowledge of Dry Cleaning Services provided to our guest.
• Help deliver needed items to GRA such as cleaning supplies, glassware, towels and linens.
• Clean glass entrance doors as required.
• Deliver linen & terry to all guest floors and ensure all closets are properly stocked. Report to Manager if there is not enough linen or terry.
• Clean public areas and maintain the outside entrance and walkway and clean other areas (such as team member entrance and loading dock) as assigned.
• Knowledge of hotel, facilities and events.
• Flatten and tighten and bundle all boxes for pick up.
• Make contact with Housekeeping Office at start of shift.
• Ensure all outside public areas and sidewalks, during inclement weather, are clear of snow/ice by spreading salt and shoveling (up to 3 inches).
• Deliver/Pick-up any rollaway beds or cribs to and from the guest rooms.
• Deliver clean linens /heavy items to Room Attendants in guest room upon request.
• Use correct cleaning chemicals for designated surfaces, according to OSHA/GHS regulations and hotel requirements.

Stock Fitness Center with supply and deep clean on a nightly basis.

• Clean Back of House areas as assigned by Management, including offices, Staircases, Storage Rooms.
• Respond to all guest requests within 10 minutes and communicate completion with the Manager.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you