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Host/Greeter Jobs
Company | Sunset Marquis |
Address | , West Hollywood, 90069, Ca |
Employment type | FULL_TIME |
Salary | $20 - $22 an hour |
Expires | 2023-06-09 |
Posted at | 1 year ago |
At the Sunset Marquis you're working at the crossroads of entertainment, luxury, and hospitality, where there's never a dull moment!
Job Summary
The Host/Greeter is responsible for providing prompt, friendly, courteous, and efficient service to all restaurant guests while creating a memorable experience by greeting, escorting/directing guests, providing accurate information, and responding to inquiries, requests, and concerns.
Essential Duties and Responsibilities include:
- Engage with guests to ensure they are satisfied with food and overall service.
- Greet arriving guests and determine reservation or place guests on waiting list, when applicable.
- Present guests with menus, communicate server name, relay any relevant information, and remove any additional place settings.
- Must be able to cross-train in other F&B related areas.
- Answer phone calls, take reservations, and respond to inquiries and requests.
- Escort guests to their assigned table or direct them to designated waiting areas.
Competencies includes:
- Maintain calmness and composure under high levels of pressure.
- Ability to multitask and uses time efficiently and effectively.
- Displays outstanding attendance.
- Demonstrates strong organizational and communication skills.
- Displays a high level of professional integrity and ethical conduct.
- Identifies and resolves problems in a timely manner.
- Adapt to frequent change, fast paced environment, delays, or unexpected events.
Essential Skills, Experience, and Education include:
- Proficient in English- verbal and written.
- Aloha experience is a plus.
- Open Table experience is a plus.
- Responsible Beverage Service (RBS) certification is a plus.
- Must have flexible work availability- all shifts, weekdays, weekends, and holidays.
- Training for Intervention Procedures (TIPS) Certification is a plus.
- Food Handler’s card is required.
- High volume, fast-paced work environment experience preferred.
- High school diploma or general education degree (GED); or a minimum of 1 year related experience; or equivalent combination of education and experience.
- Luxury hotel/fine dining experience preferred.
Physical Requirements include:
- Proof of COVID-19 vaccination, unless a medical or religious accommodation is requested.
- Must be able to occasionally lift and/or move up to 25 pounds.
Salary Range: $20.00/hr - $22.00/hr
We are an equal opportunity employer valuing diversity and inclusion. All employment is decided on the basis of qualifications, merit and business need. Please click the following to see our complete equal employment opportunity policy.
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