Hospice Referral/Intake Nurse- Work From Home

Organization:

SCAH-Sutter Care at Home - UT

Position Overview:

Amazing work from home position assisting patients and families needing hospice services. This position is to act as a clinical liaison assisting with hospice referrals received by various avenues including inbound phone calls. Referral source interactions include but are not limited to working closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, patients, families, and the general public. Primary clinical responsibilities include receiving/processing referrals and ensuring that admissions occur in a timely and consistent manner. This position enters referral information into the Electronic Medical Records (EMR) and creates initial orders to facilitate the start of care. As the Clinical Referral Nurse, this person frequently interacts with referral sources, other members of the referral center staff, home health, Advanced Illness Management (AIM), and hospice staff across offices and all others necessary to facilitate the start of patient care. Consistently utilizes and promotes the use of excellent customer service skills. This position reports directly to the Home Health/Hospice Administrator

:

EDUCATION

• CERTIFICATION & LICENSURERN-Registered Nurse of California
• BLS-Basic Life Support Healthcare Provider
• Bachelor's: Nursing or health related field preferred or equivalent education/experience
• RN-Registered Nurse in State of Residence

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 2 years experience in coordinating/processing home care referrals
• 2 years experience RN: in an acute or similar setting
• 2 years experience RN: In a home health position
• 2 years experience in direct home health patient care

SKILLS AND KNOWLEDGE

• Must be able to flex with the increased workflow when census is higher and recognize urgency of each task
• Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations
• Must have exceptional interpersonal and customer services skills
• Must have proven /proven data entry and general computer skills
• Must be able to demonstrate problem-solving abilities as well as telephone, interpersonal, verbal and written communication skills in English
• Must be able to effectively solve unique problems as they arise or identify when to consult the supervisor
• Must have knowledge of current Hospice/Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations Familiarity with ICD-10 coding preferred but not essential
• Must be able to drive to designated SCAH location(s) for meetings, training, and needs as designated by business needs
• Must be flexible with schedule including, but not limited to, the ability to participate in department rotation for weekend coverage if needed
• Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems
• Commitment to teamwork and customer service, both internally and externally, is required

Pay Range: 32.09-42.68

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

This position is work from home eligible.

Position Status:

Non-Exempt

Weekly Hours:

32

Employee Status:

Regular

Number of Openings:

3

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.