Product Development Director, Diverse Donors (Location Flexible/Work From Home)

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Why Choose Us?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Product Development Director, Diverse Donors. The work location for this amazing opportunity is flexible, and can be located anywhere in the US.

What You Need To Know

The Product Development Director, Diverse Donors will lead Biomed's cross-functional efforts to engage LGBTQ+ communities and organizations and significantly increase our LGBTQ+ blood donor and sponsor base. The Director will initiate and lead a large cross-functional team to drive measurable change and establish a new comprehensive program with robust internal processes and metrics. The Director will also represent and champion Biomed’s LGBTQ+ engagement efforts with senior leaders and stakeholders across the American Red Cross.

Works remotely from any US location.

Where Your Career Is a Force Good

Primary focus for at least 1-2 years: 

• Represents and champions LGBTQ+ community interests and the LGBTQ+ Engagement Initiative with stakeholders across the Red Cross
• Leads a cross-functional initiative team and provides strategic oversight over LGBTQ+ engagement efforts across the organization
• Orchestrates efforts across functions including recruitment programs, marketing strategy and content, communications, partnerships, volunteer strategy, employee engagement, regulatory changes, and field execution
• Builds and advances an integrated plan for LGBTQ+ donor and sponsor engagement, including identifying and ensuring progress towards success metrics

Long Term

• Leads blood product initiatives aimed at optimizing our portfolio and contributing to Biomedical Services' overall strategy
• Continues to have accountability for LGBTQ+ engagement plans in implementation and maintainance phases
• Works cross-functionally to design and implement product strategies improving the position, performance, and economics of blood products

Within 2-3 years, this position may be revaluated or modified based on the performance and evolution of the program. This may include expanding the scope of responsibilities in the current position or being absorbed into other future opportunities within the organization. This will be determined according to business needs at the point of evaluation.

Pay Information: For those candidates located in Connecticut and/or Colorado, the salary range for this position is: $119,000 - $159,000

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.

What You Need To Succeed

• Ability to lead projects through complexity and ambiguity
• Excellent stakeholder management and communication across multiple levels for a highly visible role
• Experience in donor or sponsor recruitment, donor marketing, or humanitarian services marketing/fundraising a plus
• Internal preferred; emphasis on finding qualified diverse candidates
• Cross-functional program leadership skills
• Experience or expertise working with the LGBTQ+ community preferred
• Product management experience not required, but strong interest in product management, building strategies based on the voice of the customer and relevant transferable skills are essential

  General Qualifications

• Education: Bachelor’s degree in a related field. Master’s degree preferred. 
• Experience: Minimum ten years of experience required. Experience in a dynamic, multi-task operational environment with product management and Profit and Loss focus experience preferred.
• Travel: May involve occasional travel.
• Skills and Abilities: Excellent verbal and written communication skills. Ability to manage multiple priorities. Demonstrated proficiency in product lifecycle management and product Profit & Loss management.  Strong leadership skills with ability to accomplish goals through delegation, teamwork and project management. Familiarity with current medical/technical principles of blood services, processes and operations highly desirable. General business acumen and collaborative innovation competence. Advanced problem-solving skills.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

What Will Give You The Competitive Edge

• An understanding of the internal and external landscape of LGBTQ+ aligned causes are a plus

Benefits For You

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Disability and Insurance: Short + Long Term
• Medical, Dental Vision plans
• Employee Assistance
• Health Spending Accounts & Flexible Spending Accounts
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
• 401K with 4% match
• PTO + Holidays
• Service Awards and recognition
• Paid Family Leave

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

IND123

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights