Customer Service Chat & Email Work From Home

Duties and responsibilities : Answering customers' inquiries via Chat, Email, and Social Media. providing the right information. Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Taking part in training and other learning opportunities to expand knowledge of the company and position. Adhering to all company policies and procedures. Requirements: 1 2 years of experience in customer service experience (preferably in Email and chat channels) Required Knowledge / Skills / Languages: English Typing speed 25+ Typing accuracy: 85% Benefits: Mileage reimbursement 401k retirement plan Medical benefits Company provided housing options