Helper - L&F

A Helper is very important and basic part of the overall sales process of the pre-sell team. The Helper will work directly with the driver salesman in performing job duties. This position is expected to participate in the up-selling of products to the accounts. One of the main objectives is to establish and maintain a professional working relationship with each of his accounts, thus allowing him to deliver products to all his accounts in a timely manner. Employee must be a team player and share responsibilities with the team. Employee must communicate and work with other members of the team to ensure customer satisfaction and increase sales. Employees will cooperate with other employees, supervisors and management and perform other duties as requested by supervisor or manager.

• Qualifications:

• Be licensed by T.A.B.C. to sell alcoholic beverages.
• Have basic computer skills, handheld computer knowledge and math skills including addition, subtraction, multiplication and division.
• • 
    Have basic computer skills, handheld computer knowledge and math skills including addition, subtraction, multiplication and division.
  • Be licensed by T.A.B.C. to sell alcoholic beverages.

• Department of Transportation duties:

• Make sure all dollies and any powered equipment is secured before leaving the warehouse and at each account.
• • 
    Must review the Pre-trip inspection in the morning before the truck leaves
  • Must review the Post-Trip Inspection in the afternoon when the truck arrives at the warehouse.
  • Report any inspection discrepancies to mechanics before leaving warehouse.
  • Must check the load for the safe stability of the pallets before departing the warehouse.
  • Will assist the driver in proper backing operations, act as the spotter and be aware of all hazards before the vehicle reverses.
  • Make sure all dollies and any powered equipment is secured before leaving the warehouse and at each account.
  • Make sure all bay doors are closed and locked before leaving the warehouse and at each account.
• Must check the load for the safe stability of the pallets before departing the warehouse.
• Make sure all bay doors are closed and locked before leaving the warehouse and at each account.
• Must review the Pre-trip inspection in the morning before the truck leaves
• Must review the Post-Trip Inspection in the afternoon when the truck arrives at the warehouse.
• Report any inspection discrepancies to mechanics before leaving warehouse.
• Will assist the driver in proper backing operations, act as the spotter and be aware of all hazards before the vehicle reverses.

• Perform a visual inspection on the electric pallet jack and complete the inspection card.
• Will check and verify the number of cases in the morning.
• Will verify the order with warehouse personnel.
• Be responsible to correct any overages or shortages of product on the truck before leaving the warehouse.
• 
  Morning duties:
  • Will check and verify the number of cases in the morning.
  • Will verify the order with warehouse personnel.
  • Be responsible to correct any overages or shortages of product on the truck before leaving the warehouse.
  • Perform a visual inspection on the electric pallet jack and complete the inspection card.

• Service:

• Region Manager is considered to be the direct supervisor for all Helpers that may be assigned to the team.
• Pay attention to your customer’s needs and suggestions.
• Must determine and maintain the proper scheduling of his route to insure timely delivery of product by his salesman/driver and merchandiser.
• • 
    Load and unload merchandise from the truck as needed for each account
  • Must determine and maintain the proper scheduling of his route to insure timely delivery of product by his salesman/driver and merchandiser.
  • Must determine and maintain proper procedures for stocking and pricing in each account.
  • Maintain good rotation of stock; fill shelves, face and front cold box and hot shelf if one is available during service calls.
  • Sell in and maintain displays with proper P.O.S. material
  • Pay attention to your customer’s needs and suggestions.
  • Thank the customer.
  • Know each customer by name.
  • Balance time spent in each account against the potential of that account.
  • Determine if P.O.S. is in need of repair or replacement and be responsible to see that this is accomplished when necessary.
  • Region Manager is considered to be the direct supervisor for all Helpers that may be assigned to the team.
  • Make sure to communicate with the sales reps for any customer needs and out of stocks.
• Must determine and maintain proper procedures for stocking and pricing in each account.
• Load and unload merchandise from the truck as needed for each account
• Know each customer by name.
• Thank the customer.
• Determine if P.O.S. is in need of repair or replacement and be responsible to see that this is accomplished when necessary.
• Balance time spent in each account against the potential of that account.
• Maintain good rotation of stock; fill shelves, face and front cold box and hot shelf if one is available during service calls.
• Make sure to communicate with the sales reps for any customer needs and out of stocks.
• Sell in and maintain displays with proper P.O.S. material

• Sales:

• Pursue any and all distribution opportunities in every account and communicate them to the regional manager.
• • 
    Have knowledge of all brands and packaging in every account.
  • Pursue any and all distribution opportunities in every account and communicate them to the regional manager.
  • Seek out new opportunities in every account (i.e. displays, P.O.S., material or shelf resets)
  • To sell all products and services within the guidelines of company and T.A.B.C. (Texas Alcoholic Beverage Commission) policies.
  • Communicate with sales rep on out-of-stocks and any other issues that are important to the sales process.
  • Work with the warehouse personnel regarding route schedule to manage time more efficiently.
• Seek out new opportunities in every account (i.e. displays, P.O.S., material or shelf resets)
• Communicate with sales rep on out-of-stocks and any other issues that are important to the sales process.
• Have knowledge of all brands and packaging in every account.
• Work with the warehouse personnel regarding route schedule to manage time more efficiently.
• To sell all products and services within the guidelines of company and T.A.B.C. (Texas Alcoholic Beverage Commission) policies.

• Code Dates:

• Utilize code date books when checking codes.
• Know how to read code dates on each of our packages.
• • 
    Know the shelf life of each of our brands.
  • Know how to read code dates on each of our packages.
  • Utilize code date books when checking codes.
  • Be aware of the current born on date at all times.
• Be aware of the current born on date at all times.
• Know the shelf life of each of our brands.

• Product Rotation:

• Check code-dates and rotate product accordingly during every service call.
• Determine close dated products and arrange for proper movement of product in conjunction with driver/salesman and merchandiser.
• Maintain good rotation procedures on the truck servicing your route as well as displays.
• • 
    Maintain good rotation procedures on the truck servicing your route as well as displays.
  • Check code-dates and rotate product accordingly during every service call.
  • Determine close dated products and arrange for proper movement of product in conjunction with driver/salesman and merchandiser.
  • Report any product complaint to your regional manager as it occurs.
• Report any product complaint to your regional manager as it occurs.

• Incentive Plans:

• • 
    Participate to the best of your ability in all incentive programs.
• Participate to the best of your ability in all incentive programs.

• Company Objectives:

• Keep good clean attitude towards working environment and customer satisfaction.
• • 
    Be supportive of all company objectives
  • Keep your supervisor and management aware of all competitive activities.
  • Keep good clean attitude towards working environment and customer satisfaction.
• Be supportive of all company objectives
• Keep your supervisor and management aware of all competitive activities.

• Physical Demands:

• Ability to operate a manual/powered pallet jack or lift product.
• Ability to operate a two or four wheeled hand-truck.
• 
  Frequent tasks (75%-100% of the day that could last from 6-12 hours depending on the number of cases sold and delivered for that day)
  • • • Help unload cases of beer at accounts designated for the route for a specific day.
      • This consists of standing, sitting, kneeling, squatting, bending/stooping, pushing/pulling, lifting, twisting, stair climbing, reaching/overhead reaching, and shoulder flexion/rotation/abduction/extension.
      • Deliver 800 – 1500 cases a day to account of product weighing 10 – 50 lbs. This will be downloaded from a truck or pallet and wheeled into accounts.
      • Ability to operate a two or four wheeled hand-truck.
      • Ability to operate a manual/powered pallet jack or lift product.
• Deliver 800 – 1500 cases a day to account of product weighing 10 – 50 lbs. This will be downloaded from a truck or pallet and wheeled into accounts.
• • • Help unload cases of beer at accounts designated for the route for a specific day.
    • This consists of standing, sitting, kneeling, squatting, bending/stooping, pushing/pulling, lifting, twisting, stair climbing, reaching/overhead reaching, and shoulder flexion/rotation/abduction/extension.
    • Deliver 800 – 1500 cases a day to account of product weighing 10 – 50 lbs. This will be downloaded from a truck or pallet and wheeled into accounts.
    • Ability to operate a two or four wheeled hand-truck.
    • Ability to operate a manual/powered pallet jack or lift product.
• This consists of standing, sitting, kneeling, squatting, bending/stooping, pushing/pulling, lifting, twisting, stair climbing, reaching/overhead reaching, and shoulder flexion/rotation/abduction/extension.
• Help unload cases of beer at accounts designated for the route for a specific day.
• • Help unload cases of beer at accounts designated for the route for a specific day.
  • This consists of standing, sitting, kneeling, squatting, bending/stooping, pushing/pulling, lifting, twisting, stair climbing, reaching/overhead reaching, and shoulder flexion/rotation/abduction/extension.
  • Deliver 800 – 1500 cases a day to account of product weighing 10 – 50 lbs. This will be downloaded from a truck or pallet and wheeled into accounts.
  • Ability to operate a two or four wheeled hand-truck.
  • Ability to operate a manual/powered pallet jack or lift product.

• • Maintain merchandising standards while rotating products each time in designated accounts
• Maintain merchandising standards while rotating products each time in designated accounts
• • • Maintain merchandising standards while rotating products each time in designated accounts
• • • • Maintain merchandising standards while rotating products each time in designated accounts

• • This consists of standing, sitting, kneeling/squatting, bending/stooping, pushing/pulling, and twisting.
• • • This consists of standing, sitting, kneeling/squatting, bending/stooping, pushing/pulling, and twisting.
• • • • This consists of standing, sitting, kneeling/squatting, bending/stooping, pushing/pulling, and twisting.
• This consists of standing, sitting, kneeling/squatting, bending/stooping, pushing/pulling, and twisting.

• Moderately frequent tasks (50%-75% of the day that could last from 6-12 hours depending on the number of cases sold and delivered for that day.

• A display could have as little as 5 cases or as much as 80+ cases
  • • • This consists of walking, climbing stairs/ladders, grasping/squeezing, wrist flexion/extension, reaching/overhead reaching
• • • This consists of walking, climbing stairs/ladders, grasping/squeezing, wrist flexion/extension, reaching/overhead reaching
• This consists of walking, climbing stairs/ladders, grasping/squeezing, wrist flexion/extension, reaching/overhead reaching
• • This consists of walking, climbing stairs/ladders, grasping/squeezing, wrist flexion/extension, reaching/overhead reaching
• Helper will build displays with the team or could be supervising the display.

• Safety of Operations:

a. Helpers work directly affects the safety of operation of motor vehicles on public highways in transportation in interstate or foreign commerce within the meaning of the federal Motor Carrier Act.

• Accordingly, employee will and may be required, when necessary:

• To load or assist in the loading of company motor vehicles so that they may be safely operated upon the public highways while exercising judgment and discretion in planning and building a balanced load or in placing, distributing or securing the pieces of freight in such a manner that the safe operation of the motor vehicles in interstate commerce or foreign commerce is not jeopardized;
• To go for assistance while the driver protects the vehicle in case of a break down;
• To dismount the vehicle when approaching a railroad crossing and flag the driver across the tracks and perform similar duties when the vehicle is being turned around on a busy highway or when it is entering or emerging from a driveway;
• Perform daily Department of Transportation checklist inspections.
• To place flags, flares and fuses as required by all applicable safety regulations in case of a vehicle break down or accident;
• To assist the driver in changing tires or making minor repairs and assist in putting on or removing chains; and

• At the discretion of management, the employee may be asked to undergo periodic safety training.
• 
  Training Requirements
  • At the discretion of management, the employee may be asked to undergo periodic safety training.