Healthcare Manager - Epic /Emr

Program Manager

03 months

New YorkNY

Descriptions:

Assigned to projects under the management of theOffice of Ambulatory Care and Population Health, and under the direction of the relevant program leads for each discrete initiative, Project/Program Managers will be responsible for overall management of complex direct service programs, for example, Humanitarian Emergency Respite Center (HERC) facilities which offer direct service provision, resource navigation, and temporary shelter to single adults, adult families, and families with children. Multiple roles exist within this title, and individual staff will be assigned to the best fitting role based on experience.

Specific responsibilities may include:

Ensure smooth daily operations at all sites through management of

program staff and coordination for all critical escalations in a timely manner.

any/all changes to program services and/or workflows.

Provide oversight of on-site work to ensure continuous operations

and compliance with applicable policy and procedures

Support with

invoice and budget reviews and quality assurance testing of contracted work

product and sites

departments (such as Facilities, IT, Supply Chain, and Safety), City agencies, and contracted vendors to ensure adherence to established processes, resolve problems, and identify opportunities for improvement.

Provide timely, routine reporting on a variety of items as

Requested

Support and lead site-level efforts to maintain a

positive patient experience for individuals utilizing services ·

Manage one or more contracted vendors

Provide supervision and

support for 24/7 operations as required Other related duties as assigned

Skills:

Candidate must be reliable for independent work, be able to

lead change as part of a collaborative team

Ability to develop and

maintain cooperative and effective working relationships with a variety of

individuals, groups, and organizations

Excellent written and

verbal communication and presentation skills, including ability to tailor technical material to a variety of audiences (e.g., administrative and

technical leaders; front-line staff)

Ability to maintain a high

level of accuracy, transparency and accountability in all work product;

Keen attention to detail, flexibility and an enthusiastic work ethic; Fluency in languages other than English, particularly Spanish Experience managing a team

Keywords:

Education: Bachelors degree required. Graduate degree may substitute one year of experience Skills and Experience:

Required Skills:

EPIC

EMR

EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS CLERICAL FRONT DESK