Healthcare Admin- Staffing Coordinator

Overview
Healthcare Admin – Staffing Coordinator
Aveanna Healthcare  is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our team consists of bedside clinicians and operational and clinical support staff. This operational support position serves as a primary point of contact with patient families & caregivers.  
Our Staffing Coordinators are internally called Client Services Supervisors. Our CSS are able to multi-task while coordinating staffing schedules, fostering and  maintaining  positive relationships with patients, patient families, field staff, referral sources and other key stakeholders. This role consists of matching qualified clinicians with local families that align with their skillset, background, interests, and availability while striving to meet business financial goals.
This is a uniquely rewarding and challenging role, that is a great bridge to executive leadership opportunities within Aveanna and in the healthcare industry.   
Schedule:  In - Office Role, Monday – Friday, paid rotating on - call 
Location: 6075 The Corners Pkwy NW #120, Norcross, GA 30092 , occasional local travel as required
Compensation: $40,000 Base salary, plus monthly bonus potential and on call pay 
What our Client Services Supervisors find, working at Aveanna : 

• Appreciation and Teamwork- We recognize and reward both individual and team success
• Compassion and Purpose- Help our families and nurses reach their full potential 
• Community and Connection- Build long lasting relationships within your community
• Excitement and Happiness- A place to call HOME   
• Growth and Inclusion- Career and Skillset Advancement Opportunities   

Why Choose to be a Client Services Supervisor at Aveanna:

• Awards and Recognition Program 
• Nationwide Footprint w/advancement opportunities   
• Employee Relief Fund 
• Monthly Bonus Potential
• 401(k) Savings Plan with Employer Matching    
• Employee Resource Groups
• Fun Day and Inclusion Day   
• Employee Stock Purchase Plan with Employee Discount    
• Paid Holidays, Paid Vacation Days, Paid Sick Days   
• Health, Dental, Vision, and Company-paid Life Insurance 
• S tructured new hire orientation and monthly CSS connection calls
• Tuition Discounts and Reimbursement Program (conditions apply)   
• Mileage reimbursement   

Client Services Supervisor Responsibilities

• Coordinate orientation and training scheduling  
• Maintains an excellent rapport with patients and caregivers and effectively promotes harmonious interpersonal relationships. 
• Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
• Demonstrates a thorough knowledge and adherence to company policies and procedures.  
• As needed- home delivery of supplies/equipment ( mileage reimbursement  offered)
• Paid On Call Rotation Required- 24/7 On Call Support to field staff and patient/patient families.  
• Manage and maintain staffing schedule according to branch location guidelines  
• Coordinate work schedules by allocating employees in shifts and positions.  
• Coordinates staffing needs according to branch location guidelines  
• Demonstrates an active and positive role in evaluating staff performance 
• Maintains an active involvement in issues of cost containment; effectively utilizes nurses when assigning cases.  
• Coordinate shift back-fill activities in the event of caregiver tardiness or absences  

Client Services Supervisor Qualifications

• Proficient in English, Bilingual a PLUS.  
• Healthcare experience a PLUS.  
• Knowledge of Microsoft Office Suite, proficient in Word and Excel  
• Team player, organization skillset and ability to multitask  
• Must be able to work after hours on-call schedule  
• High School Diploma or equivalent required, College Degree a PLUS.  

Aveanna Healthcare  is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.  
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