Head Of Supply Chain Management

Intrinsic is searching for an agile and highly collaborative Head of Supply Chain to scale the supply chain for our global CPG platform. Reporting directly to the CFO and managing a team, the Head of Supply Chain will be responsible for end-to-end supply chain management across our portfolio of women’s health brands.

This position can be fully remote or hybrid based at our headquarters in NYC.

As Head of Supply Chain you will be accountable for the following:

1. All aspects of the supply chain from co-manufacturing to fulfillment of products from brands we acquire and operate, particularly Demand and Supply Planning, Logistics, Customer Order Management, and Fulfillment (supporting order to cash)
2. Driving a coherent Supply chain strategy to maximize service levels, optimize inventory levels, reduce COGs and identify and implement systemic solutions.
3. Key partner to Brand and Finance to own Inventory, working capital management and COGs process and visibility of the brands.
4. Key partner to Sales to develop the ideal supply chain for different channels of distribution to drive growth and optimize cost-to-serve.
5. Key thought partner/advisor to acquisitions by undertaking extensive due diligence of the brands we are in the process of acquiring. The due diligence would cover inventory levels to maximize service, BOM COGs validation,mapping out the viability of the supply chain network and identifying synergies
6. Manage and develop the team as well as be a hands-on operator to achieve the objectives

What You’ll Do

• Adhere to regulatory and ESG requirements of products and manufacturers across a wide variety of product categories.
• Responsible for building all elements of the supply chain function and delivering improvements to favorably impact COGS/margin.
• Ensure capacity planning to support current and future business needs.
• Develop and implement a strategy for managing excess/unsellable inventory and capping customer returns.
• Manage the Amazon FBA, Wholesale and Retail relationships to ensure compliance and best vendor status, especially as it relates to the delivery and fulfillment of goods.
• Work closely with the finance function on delivering target inventory levels and COGs.
• Work with 3PL(s) on managing flow of goods, return processing and other needed functions such as packaging, labeling, and boxing according to retailer requirements.
• Source third party quality testing as needed.
• Implement and integrate appropriate technology systems - including ERP, PLM, Demand. Planning, EDI, Amazon and other platforms such as customer service and shipping/delivery/logistics.

What You’ll Need

• 10-15 years’ work experience, including 5+ years in a managerial role in supply chain, inventory planning, and logistics/fulfillment or a related field.
• Proven track record in building, managing and leading teams..
• 5+ years managing remote teams.
• Experience managing 500+ SKUs and 50+ suppliers in a fast-paced environment with high variability particularly in retail/e-commerce (Amazon, Shopify, eBay, etc.) and consumer goods.
• Experience in S&OP, Supply and Demand Planning, reporting and automation.
• Experience in ERP Order-to-Cash, Procure-to-Pay & Inventory Planning modules.

Behavioral Skills

• Ensures Accountability - You follow through on commitments and make sure others do the same. You act with a clear sense of ownership and take personal responsibility for decisions, actions, and failures. You establish clear responsibilities and processes for monitoring work and measuring results and design feedback loops into work. You hold yourself and others accountable to meet commitments.
• Manages Complexity - You ask the right questions to accurately analyze situations. You acquire data from multiple and diverse sources when solving problems and seek to uncover the root causes of difficult problems. You evaluate the pros and cons, risks and benefits of different solution options. You look to make sense of complex, high-quantity, and sometimes contradictory information to solve problems.
• Decision Quality - You make sound decisions, even in the absence of complete information and rely on a mixture of analysis, wisdom, experience, and judgment when making decisions. You consider all relevant factors and use appropriate decision-making criteria and principles. You recognize when a quick 80% solution will suffice. You make good, timely decisions that keep the organization moving forward.
• Agility - You are able to adapt quickly to a dynamic environment, pivot and make decisions as needed.
• Optimizes Work Processes - You know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Communication - You communicate well with your team, peers and management around ongoing projects, future risks & opportunities.
• Collaboration- You thrive in a collaborative environment that allows you to work cross functionally, and drive results for the greater organization’s KPI’s.

Technical Skills

• Inventory management modeling, forecasting, reporting and automation
• Experience in S&OP, Supply and Demand Planning, reporting and automation.
• Proven track record in building, managing and leading teams..
• EDIs and other order management tools as well as NetSuite is a plus.
• Manufacturing & warehousing & logistics management
• Experience in ERP Order-to-Cash, Procure-to-Pay & Inventory Planning modules.
• Implementing process improvements

About the Company

Intrinsic is an omni-channel consumer health company aiming to make the world healthier by putting women first.

We have raised $115 million to build brands that make a difference in the lives of women and those they love. We focus on women’s health brands that solve unmet needs, expanding their global reach by opening up new distribution channels across eCommerce, retail and healthcare.

Our investors include Define Ventures, Link Ventures and Tony Robbins. We were co-founded by Redesign Health, a pioneering venture studio that has launched over 40 healthcare innovation start-ups in the past four years, and are based in NYC.