Grocery Clerk Jobs

Job Brief

Looking for a motivated and friendly full time grocery clerk to join our Orenco Station Team! Shifts will likely vary, flexibility preferred. Great Benefits, 401K and 30% staff discount.

Position Title: Grocery Clerk
Department: Grocery
Supervisory Responsibility: Not responsible for supervising others.
Reports To: Grocery Manager
Region: Oregon/SW Washington
FLSA Classification: Non-exempt

Position Description: Stocks, rotates and faces grocery products. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Duties and Responsibilities
General

• Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.
• Performs other duties and tasks as assigned.
• Understands and follows through on verbal and written directions.
• Observes all company rules and policies.
• Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.
• Contributes to a positive and supportive work environment.
• Self-motivated and able to work independently, as well as cooperatively within a team.
• Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.
• Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.
• Speaks up. Shares ideas and feedback that contributes to success of store and company.

Customer Service

• Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
• Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.

Position Specific Functions

• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Prepares Grocery department for store opening and closing.
• Stocks, rotates and faces products with attention to product quality and expiration dates.
• Maintains accurate pricing and signage that meet merchandising standards.
• May participate in inventories and ordering.
• Maintains awareness of current ads, promotions, holidays and events.
• Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
• Understands and complies with specific shift guidelines, tasks and responsibilities.
• Completes customer special orders thoroughly and provides follow-through as needed.
• Maintains cleanliness, organization and rotation of all areas, products and supplies.
• Handles damaged and spoiled product according to company policy.
• Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
• Demonstrates familiarity with products in department, with ability to continue learning.

Facilities, Sanitation, Work Safety and Food Safety

• Adheres to work and food safety policies set forth by the company and regulatory agencies.
• Reports all safety concerns and work related injuries to management.
• Performs janitorial tasks in compliance with sanitation standards established by store policy and state and local health departments. Contributes to store cleanliness.
• Maintains equipment, informs store/department management of any problems.
• Frequent handwashing is required.

Tools and Equipment Used
This position may be required to use the following tools and equipment: box knife, baler, scanner, lift/heister, pallet jack, ladder, cart, hand truck, price gun, temp gun, computer, and office equipment

Position Requirements
In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.

Qualifications and Experience

• Ability to maintain a flexible schedule in order to meet needs of the department.
• Previous customer service, food service, retail or grocery experience preferred. Experience in a high-volume environment preferred.
• Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
• Basic math and computation skills required.
• Skills to collaborate and communicate effectively and professionally in a team environment and one on one with coworkers, supervisors and customers.
• Skills to exercise good judgment at all times.
• Friendly and customer service oriented, with an interest in food and cooking.
• Ability to reliably meet required work schedule and adhere to company attendance policy.
• Skills to adapt to the shifting priorities and needs of a retail environment.
• Skills to read, understand and follow through on verbal and written instructions.
• Self-motivated, with high attention to detail, quality and presentation.
• Skills to manage difficult customer interactions preferred.

Physical Requirements

• Frequently required to: lift and carry 11-20 pounds; push and/or pull 1-80 pounds; twist; reach at/above shoulder; reach below shoulder
• Continuously required to be on feet with a mix of standing and walking throughout shift. Sitting seldom required.
• Continuously required to: lift and carry 1-10 pounds; use arms, hands and wrists; grasping/squeezing
• Occasionally required to: lift and carry 21-50 pounds; bend/stoop; crouch/squat; kneel; climb step stools
• Frequency of climbing stairs and ladders dependent on location
• Medium work level

Work Environment

• This position works on or around moving machinery or moving parts.
• Work requires use of and working in proximity to common commercial cleaning agents.
• There may be exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers.
• Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures.

Important Notice: The job duties, responsibilities, requirements and conditions, physical requirements and work environment listed in this job description are examples of the tasks that a staff member may be required to perform and may vary slightly based on location. New Seasons Market reserves the right to revise the job description at any time and to require staff members to perform other tasks as circumstances or conditions of business change.