Global Director, Internal Communication

Title: Global Internal Communications Director

Location: New York, New York, U.S.A.

About Wella Company

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is an innovative global leader in the beauty industry that combines 140+ years of earned wisdom and industry experience with the momentum of a newly minted independent entity. Now marking 2.5 years as a standalone company, Wella Company is one of the fastest-growing beauty companies in the sector. The company has a portfolio of iconic professional and retail hair, nail, and beauty tech brands including Wella Professionals, O·P·I, ghd, Briogeo, Nioxin, Sebastian Professional, and Clairol. The company serves legions of artists and owners across the professional hair and nail community in more than 100 countries. Each day, a diverse community of more than 91 million beauty lovers and industry professionals, social influencers, ambassadors, followers, employees, and customers engage with and are impacted by Wella Company products across the globe. With the belief that business can be a catalyst for positive change, Wella Company acts to enable people, organizations, and societies to collectively prosper. Environmental, Social, and Governance (ESG) is at the core of Wella Company’s purpose-led agenda. Sustainability and Diversity, Equity and Inclusion are fundamental to who we are, how we operate and how we support the industry and communities we serve. Wella Company is building the best beauty company in the industry, ensuring that when the industry thrives, we thrive. And as we make progress on our agenda to care for our planet and leave a positive impact on society, we will become a champion for change whose legacy will be worthy of our iconic history. For more information on Wella Company, visit www.wellacompany.com and follow us on LinkedIn and Instagram .

THE ROLE

The Global Internal Communications Director is a US-based global key contributor on the Communications team, reporting to the VP Global Communications and Corporate Affairs, with dotted reporting to the VP People Performance and Culture.

The Global Communications team is lean and agile, and the new Director plays a critical role on the team and in delivering our ambition of building an inclusive, values-based, purpose-led culture where everyone can bring their best selves to work and thrive.

We are looking for the Director to be a multisport athlete – one who can define strategy, create and concept, write, produce, and execute, influence and collaborate with an attitude of positivity and authenticity.

We are big dreamers at Wella Company. And, as the internal storyteller you will be an agent of championing and conveying our ambitions and translating those ideas into impactful communications across digital, editorial, video/film and hybrid and live channels. You need to bring expertise and passion, the desire to create, a team-success winning attitude, entrepreneurial spirit, interest in doing not just directing, strong appreciation for global cultural nuance and a global mindset.

Wella Company is a newly stand-alone company in high-grown build mode. Be a part of our growth journey as we co-create both the company culture and the ways of engaging our 6,000 + employees across the globe to ensure our messages have impact, our actions demonstrate our values and our engagement is true to the integrity and passion we demonstrate for our work and our industry every day.

Key Responsibilities

Strategic Planning and Execution

• Develops and executes the annual internal global communications strategy, calendar of campaigns and activations and key corporate initiatives.
• Anticipates and provides support for employee-facing communications needs around major internal or external events and activities.
• Strategically utilizes a variety of communications vehicles to target internal audience via the best channel and cadence including newsletters, memos, Workplace posts, Microsoft Teams LIVE (for Global Town Halls and leadership calls), video production and oversight, scripts/speeches and presentations (PPT).
• Collaborates as needed on other Town Hall meetings and leadership calls conducted via Microsoft Teams Live.
• Runs point on quarterly Global Town Hall Webcasts, including agenda drafting, video/other asset development, managing script collection, securing award nominations, Q&A recommendations, speaker preparation, logistics, post-event survey; in collaboration with other team members.
• Event production and direction inclusive of global meetings as well as virtual forums on DEI, Culture, and HR related topics.
• Provides guidance and direction on strategic communications methods, collaborates with Leadership Team, functional leaders, HR and Communications teams to deliver strategic plans and coordinated stories while also balancing changing priorities and competing interests. Agile, nimble and flexible. Creates annual plans and calendars for engagement that deliver meaningful, relevant and impactful communications that drive employee engagement, inclusion and belonging.
• Develops and implements integrated communications programs across corporate and HR-related functions, including business transformation and IT/technology, diversity equity and inclusion, employee engagement, HR communications, ESG and sustainability communications and executive communications.
• Editorial end-to-end creation and production of bi-monthly global newsletter which highlights company-wide activation and news.
• Regularly evaluates employee communications and engagement activities; recommends opportunities for improvements to effectively reach employees and manage volume of information they receive.
• Liaises with IT on technical issues including Distribution Lists, webcasts, etc.

Content Creation

• Creates materials to support executive and other corporate communications including print, video and digital presentations, scripts, emails, event/engagement briefing documents and show flows, timelines and roadmaps, best-in-class playbooks, FAQs, fact sheets.
• Reviews, revises and develops communications to all employees and distributions; disseminates via email and share on Workplace as needed.
• Expertise in strategic and creative concepting, writing, editing and production of all content – all channels including podcasts, video storytelling, etc.
• Maintains expertise in company key messaging and ensures messaging is current, relevant and coordinated across the Global Communications Teams’ geographic regions and markets.
• Editorial end-to-end creation and production of bi-monthly global newsletter which highlights company-wide activation and news.

Key Characteristics

• Team player, self-motivated and proactive.
• Agile, adaptive to create and build excellence in start-up environment.
• Exceptional writing and editing skills with ability to bring global voice while adapting to local market needs.
• Super detail oriented and organized with strong project management skills. Prioritizes work and schedules to ensure multiple projects and efforts completed on time and effectively.
• Astute digital skills, social media acumen and ability to deliver superb omnichannel execution.
• Strong influencing skills and ability to work across functions and geographies building relationships and partnerships, becoming a trusted advisor and expert source for colleagues and agency partner teams.
• Operates collaboratively and courageously especially in times of high pressure and tight turnarounds. Speed and quality not compromised while remaining calm under pressure.
• Technically oriented and skills to direct Microsoft Office 365, Adobe Creative Suite.
• Strong presentation and persuasion skills, participating in and engaging in meetings to drive ideas.
• Critical thinking ability to connect the dots and synthesize the messaging to deliver meaningful impact to employees globally.

Qualifications

• Experience operating within and navigating ambiguity, building clarity where it may not exist, and being consultative to leaders / managers when building comms plans.
• Love for beauty and enthusiast with related experience such as retail, consumer goods, media, luxury, etc.
• In-house corporate experience on a high-performance team delivering exceptional output with lean team support. Agility to operate, pivot and sense and respond to multiple priorities.
• Experience engaging a broad cross-section of stakeholders globally.
• Strong preference for beauty industry, and global experience.
• Keen knowledge of video and podcast production, webcasts, Microsoft Teams Live, meetings.
• Strong executive presence and ability to gain confidence and trust of senior leaders.
• 8-10 years experience in employee and internal communications and public relations. Strong background in communications writing and editing.
• Direction and leadership of agency partners, management of budgets, timelines.
• Creative and conceptual thinker who can ideate and has high EQ to both read a room and interpret with empathy for the employee population.
• A great storyteller with exceptional attention to impactful delivery of content and engagement that motivates, connects and empowers.
• Strategic event planning and execution experience.
• Knowledge and experience directing HR related topics and programs from employee engagement surveys to Global Town Halls.

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Wella Company's total rewards package for employees. Pay Range: $144,800- $200,000 salary per year. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo