Genetics Clinical Assistant Jobs

Job Summary
Working under the guidance of a Physician, and reporting directly to the Sr. Program Manager Genetic Counselor, provides clinical, administrative and scientific support for the clinical and genetic testing processes. Provides administrative support for pre-clinic and post-clinic activities, including coordinating medical records and chart preparation, clinical visit documentation, post-visit follow-up care coordination and documentation.
The Genetics Clinical Assistant shall be responsible for:

• Submit QI and safety tickets to contribute to the optimization of operations
• Review clinic notes and assisting with the coordination of the follow-up plans
  • Review and track clinic notes
  • Review and track physician/patient plan and assist with follow-up coordination
  • Assist in follow-up care coordination with other providers
• Organize medical records and distribute
• Assist with documentation of the patient visit
• Additional duties:
  • Gathers and synthesizes data, resources, and literature related to relevant genes, variants, diagnoses and test results to assist physicians in preparing for clinical visits with patients/families.
• Review and track physician/patient plan and assist with follow-up coordination
• Assist in follow-up care coordination with other providers
• Ensures all records are collected and available for review with physician
• Help communicate and prepare around special needs for patients and families
• Track laboratory results with the reference laboratories and/or Lab Control regarding the return of results
• Provide general assistance to patients and families to/from clinic and help provide additional resources
• Communicate with clinical administrative team around urgent appointments
• Review and track clinic notes
• Gathers and synthesizes data, resources, and literature related to relevant genes, variants, diagnoses and test results to assist physicians in preparing for clinical visits with patients/families.
• Assist with tracking of no-shows and cancellations for follow-up
• Assist families with scheduling appointments in other divisions, make sure they’ve gone to laboratory for testing
• Prepare and prepopulate documentation with physician
• Assist with coordination of daily physician schedule
  • Communicate with clinical administrative team around urgent appointments
  • Assist with tracking of no-shows and cancellations for follow-up
  • Assist in moving appointments related to moving scheduled days in clinic
  • Help communicate and prepare around special needs for patients and families
• Contacts families to get medical records releases signed/transmitted
• Assist in moving appointments related to moving scheduled days in clinic
• Coordinate medical records and prepare charts for clinic appointments
  • Contacts families to get medical records releases signed/transmitted
  • Ensures all records are collected and available for review with physician
  • Prepare and prepopulate documentation with physician
• Track laboratory results and follow-up appointments
  • Assist families with scheduling appointments in other divisions, make sure they’ve gone to laboratory for testing
  • Track laboratory results with the reference laboratories and/or Lab Control regarding the return of results
  • Organize medical records and distribute
  • Submit QI and safety tickets to contribute to the optimization of operations
• Facilitate patient appointments with physician
  • Assist with documentation of the patient visit
  • Provide general assistance to patients and families to/from clinic and help provide additional resources
• Assist physician with documentation and follow-up plan coordination

• Supports the program’s quality improvement for the program by providing data for Quality Improvement program
• Other duties as assigned
• Prepares patient education materials and patient-centered educational events.

In order to qualify you must have:

• A Bachelor’s Degree required in Biological Science, Clinical Laboratory Science or related scientific field
• Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
• Ability to gather and synthesize data, resources, and literature related to relevant genes, variants, diagnoses and test results.
• Strongly preferred one year of experience in either a laboratory setting or healthcare or insurance customer service setting
• Ability to work effectively with diverse internal and external constituencies.

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.