General Manager(02072) - 1304 Eastern

CSR
About The Job
You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
Job Requirements
You must be 16 years of age or older.
General Job Duties For All Store Team Members

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Take inventory and complete associated paperwork.
• Prepare product.
• Operate all equipment.
• Clean equipment and facility approximately daily.

Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills

• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Must be able to make correct monetary change.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Ability to enter orders using a computer keyboard or touch screen.
• Verbal, writing, and telephone skills to take and process orders.

WORK CONDITIONS
Exposure to:

• Cramped quarters including walk-in cooler.
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
• Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust.

SENSING

• Ability to differentiate between hot and cold surfaces.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Talking and hearing on telephone.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting

• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Carrying

• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Pushing

• Trays may also be pulled.
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.

Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending

• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
• Forward bending at the waist is necessary at the pizza assembly station.

CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
Additional Information
Reaching

• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

HAND TASKS

• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequently activities require use of one or both hands.
• Eye-hand coordination is essential. Use of hands is continuous during the day.

MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Summary Statement
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!