Community Connector, Eastern South Carolina

Molina Healthcare is hiring in Eastern South Carolina / (Florence County preferred) area for a Community Connector .
This position Serves as a community-based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.
You will collaborate with, and support the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.
This important and critical role empowers members by helping them navigate and maximize their health plan benefits.
Assistance may include scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.
If you live in/near Eastern South Carolina, (Florence County preferred) area and have been in a community facing or some type of healthcare role, enjoy being involved in your community while helping others obtain the support necessary to better manage their health and wellbeing- We want to talk to YOU!
This is a Field-Based position. You can expect to be in the community meeting face to face with our members approximately 50 to 80% of the time (+/-) in the Eastern South Carolina counties.
Valid Driver’s License and Reliable transportation is required. (Mileage is reimbursed)
Bilingual desired but not required.
KNOWLEDGE/SKILLS/ABILITIES
Serves as a community-based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.
Collaborates with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.
Empowers members by helping them navigate and maximize their health plan benefits.
Assistance may include scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.
Assists members in accessing social services such as community-based resources for housing, food, employment, etc.
Provides outreach to locate and/or provide support for disconnected members with special needs.
Conducts research with available data to locate members Molina Healthcare has been unable to contact (e.g., reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.)
Participates in ongoing or project-based activities that may require extensive member outreach (telephonically and/or face-to-face).
Guides members to maintain Medicaid eligibility and with other financial resources as appropriate.
50-80% local travel will be required. Reliable transportation and valid driver’s license required.
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JOB QUALIFICATIONS
REQUIRED EDUCATION: HS Diploma/GED
PREFERRED EDUCATION: Associate degree in a health care related field (e.g., nutrition, counseling, social work).
REQUIRED EXPERIENCE:
Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances.
PREFERRED EXPERIENCE:
Bilingual based on community need.
Familiarity with healthcare systems a plus.
Knowledge of community-specific culture.
Experience with or knowledge of health care basics, community resources, social services, and/or health education.
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:
Current Community Health Worker (CHW) Certification preferred (for states other than Ohio and Florida, where it is required).
Active and unrestricted Medical Assistant Certification
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $15.58 to $30.37 per hour* *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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