General Manager Jobs

The Club

Built in 1843 by Alexander Mitchell, grandfather of General Billy Mitchell, the current City Club clubhouse has been a fixture of the rich history of Milwaukee and is listed on the National Registry of Historical Places. The Wisconsin Club is a connected community of inclusive, diverse and caring people that has everything a club can offer. We strive to provide our members and their guests with the absolute best club experience possible, highlighted by incredible personalized service. We offer an exceptional private club experience at great value. The senior staff have years of Club experience and that ongoing caring and consistency go a long way in providing personalized service to members and guests.

In addition to our top-notch facilities, members enjoy a variety of social events for all ages offering terrific opportunities to mingle with old friends or meet new ones.

**As of May 10, 2023, the members of the Wisconsin Club voted in favor of selling the Country Club. This position of General Manager is to oversee the City Club.**

City Club Facts & Figures

• 900 Social Members
• Gross payroll: $3 million
• F&B volume: $3.3 million
• Gross volume: $6 million
• Annual dues: $$2.8 million
• Average age of membership: 63
• 9 Board members
• Initiation fee: $1,000
• 125 employees

The General Manager Position

• This position requires taking the lead to coordinate programming and the development of departmental synergy. Another critical requirement of the position is to oversee the internal and external marketing strategies for membership growth and member engagement.
• The General Manager also coordinates all management functions and works in concert with committee chairs to assist in the development of proposed policies, programs, events, etc.
• The General Manager reports to the Board and coordinates with its President on a regular basis to implement the established policies and the Club's bylaws.
• He/she develops operational policies and is responsible for the creation and implementation of standard operating procedures for all departments. This includes the preparation of the annual operating and capital budgets and management of operations to attain the desired results.
• A strong and visible presence will be a daily requirement to set the example for all employees to consistently treat members with warm hospitality and professional service.

Direct Reports

CFO

City Club Manager

Director of Marketing and Communication.

Director of Transportation and Concierge Services

Director of Membership

Important Individual Characteristics

·Ability to function as a visionary and thought partner in concert with the board and committees.

·Disciplined follow-through to ensure the vision and goals of the Club come to fruition.

·Possess a strong understanding of how to deliver innovative and remarkable food and beverage and social membership experiences.

·The ability to communicate effectively, both verbally and in writing.

·A natural leadership style which promotes staff and membership engagement.

·An enthusiastic personality and passion for the club, its reach history, and its unique position in the area.

·Ability to cultivate a high-level of member services and satisfaction.

·Effective fiscal management through delivery of operational and capital results in alignment with approved budgets.

·Maintain a high level of visibility to members and staff as the face of the Club.

·Understands the importance of digital communication and can utilize web and social media tools to communicate with the staff and membership.

·Ability to develop a dedicated team with a unified vision.

Candidate Qualifications

·A minimum of 7-10 years of progressive leadership and management experience in the Hospitality Industry and Private Club Environment preferred. Current Assistant General Managers or Clubhouse Managers at well-recognized clubs, with verifiable records of achievement will also be considered.

·A Bachelor’s Degree from an accredited college or university, preferably in Hospitality Management or Business preferred.

·Certified Club Manager (CCM) designation or working towards one preferred.

Note: A pre-employment drug screen and background check will be required.

Salary & Benefits

Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefit package.

Inquiries

IMPORTANT: Interested candidates should submit resumes along with a detailed cover letter which addresses the qualifications and describes your alignment/experience with the prescribed position with references by Friday, June 9, 2023.

Documents must be saved and emailed in Word or PDF format (save as “Last Name, First Name, Wisconsin Club GM Cover Letter” and “Last Name, First Name, Wisconsin Club GM Resume”) respectively to: [email protected].