General Manager Jobs

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

A General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will also assist with oversight and support of the various departments within the Community Association including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members.
Duties include but are not limited to:

• Assist with the administration of the various functions of the community within the projected and approved operating budget.
• Supervise all administration staff at the community.
• Assist with preparing schedules and establishes priorities for routine and special work projects.
• Assist with employee hiring, training, supervising, and performance management.
• Work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
• Assist with annual budget.
• Assist with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Other duties as assigned.
• Act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.

Requirements

• Strong financial background
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Time management and time critical prioritization skills.
• Knowledge of conflict resolution techniques at a proficient level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.