General Manager In Training

Job Requirements

Roles and Responsibilities

• Consults with the General Manager on associate and manager performance.
• Assists General Manager in enhancing store’s reputation by establishing and maintaining good community relations and partnerships.
• Plans, organizes, and directs store activities under the direction of the General Manager.
• Perform other duties as assigned.
• Operates the store as the Manager On-Duty in conjunction with the management team.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Assists the General Manager in creating store schedules to provide adequate coverage for all aspects of the store.
• Coaches, trains, and develops the Management staff under the direction of the General Manager.
• Maximizes profits and customer service by leading and operating the store in adherence with all Company policy and guidelines.
• Maintains category merchandising and cleanliness and ensures operational efficiency and product flow within the store under the direction of the General Manager.
• Trains and develops Associates and Leads within category and facilitates cross training for further development.

Core Competencies

• Team Management and Development
• Action Orientation
• Interpersonal Skills

Qualifications and Education Requirements

• High school diploma or equivalent, college degree in a business related field preferred.
• 21 years of age or older
• Previous experience in a supervisor role
• Strong decision making, communication and merchandising skills.
• Successful completion of all required background screenings
• Ability to supervise a large number of associates.

Physical and Environmental Requirements

• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand and walk for extended periods of time.
• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance.