Manager-In-Training Jobs

Company Overview
Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +16 Planet Fitness clubs in Florida, Georgia, and South Carolina. At EMF we look to live out our mission statement:
“To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness’ values”
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®.
General Responsibilities
The Manager-In-Training responsibilities include assisting with day-to-day operations. This is accomplished by gaining knowledge of operations, policies, protocols, and processes. Also, by learning how to handle disputes, attending meetings and other learning opportunities, traveling to other locations, providing support and suggestions for improvement, and preparing documentation.
Anticipated responsibilities outlined below.
Duties & Responsibilities

• Involved in all front desk related activities.
• Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
• Maintain correct cleaning and daily round logs.
• Employees:
• Manage cash drawer and deposit procedure.
• Ensure safety of employees, members and club property.
• Take prospective members on tours.
• Manage club Computerized Maintenance Management System (CMMS) platform
• New member sign-up.
• Member Service:
• Maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals.
• Cleanliness:
• Schedule staff and ensure all shifts are covered.
• Recruit, hire, train and develop a high performing staff consisting of Assistant General Managers, Front Desk Associates, and Fitness Trainers.
• Determine and communicate equipment repair in a timely manner.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Manage corrective action activities.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Facilitate all member requests, issues, and questions.
• Check members into the system.
• Administration and processing of bi-weekly employee timesheets.

Qualifications/Requirements

• Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
• A Degree in Management or similar preferred
• Comfortable working a flexible rotating schedule
• Supervisory experience in same or similar/relevant field (e.g. Customer Services, Hospitality, etc.)
• Ability to travel to other clubs as needed
• A High School Diploma Or Equivalent required
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
• Previous experience in Planet Fitness strongly preferred
• Current CPR Certification required or willingness to get certified upon hire

JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.
CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: