General Manager - Contract Food Service - Life University

Job Summary

Working as a Contract Food Services General Manager at Life University in Marietta, GA with Chartwells Higher Education, you will be responsible for maintaining the account in accordance within the approved budget while meeting and exceeding client expectations. You will maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities:

• Is knowledgeable on HACCP controls along with proper storage and use of food
• Manages in compliance with local, state, and federal laws and regulations
• Participates in employee meetings, reviews and training programs
• Analyzes and creates trends for financial data
• Maintains food cost while ensuring quality standards
• Plans menus in consultation with chefs
• Manages purchasing and inventory controls
• Manages in compliance with Company established policies and procedures
• Manages financial acumen for all areas including financial reporting with sales reports, P&L reports, writing and adhering to annual budgets and cash handling
• Establishes and maintains good rapport with staff, client and guest and other departments

Preferred Qualifications:

• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Proven track record to achieve company goals in compliance with company/client policies and procedures
• Eight to ten years of food service experience, including six years’ experience at the management level
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Ability to create budgets, flash reports, financial targets and forecasts
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Manages time effectively and prioritizes tasks to meet deadlines
• Bachelor’s degree is preferred, or equivalent professional experience
• Experience in food purchasing, food costs and inventory control
• Supervisory, scheduling, training and coaching skills
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional business etiquette and client relations
• ServSafe or Department of Health certification a plus
• Strong catering experience required
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• Effective problem solving and conflict management skills
• Excellent leadership and organizational skills, and must possess attention to detail